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Hello Everyone ! This month while trying to meet my magnus milestone, I decided to pay my flat's ELECTRICITY BILL of Rs 3000 and QUARTERLY SOCIETY MAINTENANCE of Rs 18,000 through NOBROKERHOOD APP using Magnus card.
However to my utter disbelief both the transactions have been charged a rent fee along with GST, which means both the transaction won't be eligible for milestone benefits or receive edge points. I do have the receipts of the electricity and society maintenance bill to prove that the transactions aren't related to rent payment.
However I wonder who should I contact for support, axis card support or Nobrokerhood support. Also will it be worth mailing axis support team with the payment receipts.
If anyone of you has faced such a problem, kindly let me me know what's the best way to resolve it.
( P.S. My society has a tie-up with NOBROKERHOOD APP because of which the flat's electricity and maintenance bill payment can be done only through NOBROKERHOOD app. )
However to my utter disbelief both the transactions have been charged a rent fee along with GST, which means both the transaction won't be eligible for milestone benefits or receive edge points. I do have the receipts of the electricity and society maintenance bill to prove that the transactions aren't related to rent payment.
However I wonder who should I contact for support, axis card support or Nobrokerhood support. Also will it be worth mailing axis support team with the payment receipts.
If anyone of you has faced such a problem, kindly let me me know what's the best way to resolve it.
( P.S. My society has a tie-up with NOBROKERHOOD APP because of which the flat's electricity and maintenance bill payment can be done only through NOBROKERHOOD app. )