Magnus edge rewards reversal today for no reason

[darshanbafna]

Today i noticed that edge rewards fot transactions from 10th january have been reversed in my axis magnus credit card, anyone else facing this?

 

[anuuj123]

me too , 20k edge rewards reversed

 

[rogerthat]

Not just Magnus. I got 300 points earned on Jan 19th using my Axis IOCL card reversed as well.

 

[dungeonMaster]

having same issue

 

[rogerthat]

Escalated to customer care.

 

[dungeonMaster]

Seems like only points which are for unbilled transactions are reversed.
Maybe axis moving to points credit on statement generation.

 

[Harry1]

Seems like only points which are for unbilled transactions are reversed.
Maybe axis moving to points credit on statement generation.

No reversals for me. Have one billed and 2 unbilled transaction this month.

 

[Vishnubharath100]

Same here. My 13000 rewards points are gone. When I spoke to cc they were saying their might be adjustment of older transaction which were ideally not eligible for rewards but axis has given it. Now they are taking back those reward points for transaction which were not supposed to be given in 1st place. But no one knows answer yet

 

[faaranmo]

Same here, all unbilled points are reversed. CC is telling that the points will be credited by 25th Feb

 

[xvd1]

Facing the same issue. 10k points for multiple transactions have been reversed for transactions since 9th Jan. Any update on why this is happening?

 

[knight]

Another Axis blunder saga begins.

 

[Mr. X]

Facing the same issue. 10k points for multiple transactions have been reversed for transactions since 9th Jan. Any update on why this is happening?

No update till now

 

[Mr. X]

Mine also reversed if anyone got any positive response please update here

 

[Baki]

Seems like only points which are for unbilled transactions are reversed.
Maybe axis moving to points credit on statement generation.

My Billed Transaction Points Also Reversed. whole Jan 2024 Reversed.

 

[darshanbafna]

Today i noticed that edge rewards fot transactions from 10th january have been reversed in my axis magnus credit card, anyone else facing this?

I called axis support they told give us 5 working days to get back they have no idea

 

[Deleted member 11974]

even 1k points for me got reversed

 

[sm9811911]

Axis never stops being just amazing.

 

[Harry1]

Anyone of u, whose points got reversed, hold magnus burgundy?

 

[ShantanuGarg]

Yes. 10k points reversed on Magnus.These were billed points.

 

[anuuj123]

they are saying that there is some technical issue at bank's end , which should be resolved by 26 Feb as per customer care.