Magnus not crediting reward points

[rajgopalsinghal]

I got my card on Aug end. Its been two I am using this card on regular basis, but Axis isn't crediting any reward points on my card. two statements are generated with 0 RP. I have placed complaint with PNO as well, but I didnt get any response from PNO as well. What can I do in this case? pls help. Is anyone facing similar issue?

 

[amit]

I got my card on Aug end. Its been two I am using this card on regular basis, but Axis isn't crediting any reward points on my card. two statements are generated with 0 RP. I have placed complaint with PNO as well, but I didnt get any response from PNO as well. What can I do in this case? pls help. Is anyone facing similar issue?

did u checked your travel edge account?

 

[rajgopalsinghal]

did u checked your travel edge account?

Yes.
Edge Miles: 0
Edge reward points: minus 530( one transaction from flipkart was reversed. So axis deducted points though no points were credited for this transaction)

 

[manikP]

It has been 20 days since I got my card and even I didn't get any points till now (base reward points)

 

[rajgopalsinghal]

It has been 20 days since I got my card and even I didn't get any points till now (base reward points)

seems for new card holders, this is common issue?

 

[Wealth is my birth right!]

seems for new card holders, this is common issue?

Got magnus 10 days back and sailing in same boat.
For status we say hni with axis but reality is worst.
In travel edge portal they classified magnus as hni card equivalent to burgundy private

 

[coinhunter]

Going through the same issue here. Called customer care and they said it will generate 10 days after the statement.

 

[Harry1]

Actually the card is not linked to edge rewards portal. You need to raise request for that.

 

[Wealth is my birth right!]

Going through the same issue here. Called customer care and they said it will generate 10 days after the statement.

ok that's great to hear i'm still yet to get my first statement.
and irony is that credit card only customers do not have internet banking in axis so the only way is to monitor all via app.
correct me if i am wrong

 

[coinhunter]

ok that's great to hear i'm still yet to get my first statement.
and irony is that credit card only customers do not have internet banking in axis so the only way is to monitor all via app.
correct me if i am wrong

I don't have an account with Axis bank but I am able to access netbanking both from desktop and app. They should've sent you an SMS with your Customer ID and you just have to set the password for it.

Check this link https://omni.axisbank.co.in/axisretailbanking/

 

[Wealth is my birth right!]

I don't have an account with Axis bank but I am able to access netbanking both from desktop and app. They should've sent you an SMS with your Customer ID and you just have to set the password for it.

Check this link https://omni.axisbank.co.in/axisretailbanking/

Yes they asked to send some format from my RMN and got cust id
Sure will try the link for setting web password thanks a lot

 

[ChurningNoob]

Any luck anyone? Been more than 1 month till now received 0 points, spent more than 2 L

 

[Wealth is my birth right!]

https://omni.axisbank.co.in/axisretailbanking/ unable to create internet login password and logged a call with cc on sunday, how to track the request, i am having the serv req ref no?
note: i'm having app for the magnus which is working fine

 

[Chiku]

https://omni.axisbank.co.in/axisretailbanking/ unable to create internet login password and logged a call with cc on sunday, how to track the request, i am having the serv req ref no?
note: i'm having app for the magnus which is working fine

Axis Bank

 

[Wealth is my birth right!]

Axis Bank

Wow my complaint ref shows work in progress so got confidence on axis

 

[Akshay9512]

I got my card on Aug end. Its been two I am using this card on regular basis, but Axis isn't crediting any reward points on my card. two statements are generated with 0 RP. I have placed complaint with PNO as well, but I didnt get any response from PNO as well. What can I do in this case? pls help. Is anyone facing similar issue?

Call on this this priority helpline.

18004190065

Raise a complaint, because the maximum number of days to get Standard Edge points is 12 days.

 

[PavanPavan is verified member.]

Welcome to club am here who is waiting for a transaction from 40 days

 

[Harry1]

Today I finally got some points after so many follow ups. But only for transactions till 12th October. Lot more are yet to come.

 

[CMGCMG is verified member.]

Today I finally got some points after so many follow ups. But only for transactions till 12th October. Lot more are yet to come.

Did it switch from 5:1 to 5:4 ?

 

[Stevie G]

Are Login ID and Customer ID same?? because while trying to login Edge Rewards for the first time its asking for Login ID..The disclaimer at bottom is showing 'Login via EDGE credentials has been temporarily disabled.' What to do now??