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Mobikwik wallet balance not showing in other apps

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Have around 500 balance in mobikwik wallet from the 1% cc bill cb
The amt is showing correct in mobikwik, but in other apps like jio and zomato its showing 0.

i was hoping to do the 395 recharge for Jio from this balance, and that recharge is only available in jio app
 
Have around 500 balance in mobikwik wallet from the 1% cc bill cb
The amt is showing correct in mobikwik, but in other apps like jio and zomato its showing 0.

i was hoping to do the 395 recharge for Jio from this balance, and that recharge is only available in jio app
You can use your Mobikwik zip prepaid card which is linked with your wallet to recharge in MyJio app.
 
You have not completed kyc of your account?
no idea if i have completed or not. i started using the initial stages and left as the cb was in the for of supercash. after ages i start using it for cc payment like last 2 to 3 months.

i tried doing kyc, but shows pan and aadhar name doesn't match
 
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