I applied for Axis bank Magnus credit card offline with income proof and other document yesterday. Person visited my home and did biometric for Aadhar and live photo. Application no was generated and I saw a hard inquiry on my CIBIL So far well and good.
Today I receive a call from a guy claiming to be from Mumbai team. He informed me that sir you did an application yesterday for credit card where biometric and live photo was taken. We need to do one small process on your Axis Mobile app. He asked me to go through "apply now" part of credit card, I asked that it should not generate a new Inquiry on my Cibil and he said no sir, you have already applied this step is just because of you have "Pre-approved" offer for Magnus. After this is done, I saw another inquiry on my CIBIL from Axis.
@TechnoFino and other experts, how to get this extra inquiry removed? Their customer care team is useless. Should I wait for decision on my Magnus card before escalating this to PNO? Axis already has damaged my credit report in past when I had no clue on these inquries. Please help.
Today I receive a call from a guy claiming to be from Mumbai team. He informed me that sir you did an application yesterday for credit card where biometric and live photo was taken. We need to do one small process on your Axis Mobile app. He asked me to go through "apply now" part of credit card, I asked that it should not generate a new Inquiry on my Cibil and he said no sir, you have already applied this step is just because of you have "Pre-approved" offer for Magnus. After this is done, I saw another inquiry on my CIBIL from Axis.
@TechnoFino and other experts, how to get this extra inquiry removed? Their customer care team is useless. Should I wait for decision on my Magnus card before escalating this to PNO? Axis already has damaged my credit report in past when I had no clue on these inquries. Please help.
