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My AU Bank LIT Credit Card to AU Bank Zenith Credit Card Upgrade Journey

trixter

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In December last year I applied for AU LIT credit card, at that time I didn't know about the LTF offering on employeer list here. I applied through Swipe-Up program, as my existing card limit was 5L they matched it and I got AU Lit Credit card with 5L limit.

Just after applying I saw the post here in which it was stated that AU gives LTF credit cards to Gov employees and Certain MNC employees (post link above).

I called CC and asked about upgrade, they denied it back then.

After Six months of card issuence i.e. 1 month back I called then again and raised a request for upgrade to Zenith. The CC Guy said that Zenith has charges 7999 + gst, I said I work in a company in your LTF list, he asked for the company name. told me to send an email containing my employee ID as attachment and he has raised a request for card upgrade aswell.

After a week I called them again they said they have not recieved any request, raised a request again and told me that they will revert back in 1 week. After this I forgot about it for a while.
Then after 2 more weeks I called them again and my tone was a little angry. I told them I have already raised request multiple times and you guys always say that after 1 week I will get a resolution but nothing happens. This time he gave me a SR(Service Request) number and again said within 1 week my upgrade will be done.

After 7-8 days I recieved an SMS WhatsApp Image 2023-07-22 at 8.08.00 PM.jpeg

And next day the Beast Arrived.
WhatsApp Image 2023-07-22 at 8.09.43 PM.jpeg

P.S. I know it's not a great card but as it is issued LTF to me it is a beast. I can use it for Bank offers, Lounge access and Visa Infinite.
 
did you send email for Employee ID from personal mail or official mail ID?

ps: I whave xcite ultra with 7L limit (my company was listed at that time).. planning to upgrade to Zenith now

2 months ago I changed to diff company which is not listed ... can I request for upgrade too?
Try ur luck...
 
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