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(New Offer) RuPay JCB card - 25% Cashback on Japan, Singapore, Indonesia & Philippines

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So I am in Philippines since 2 weeks and have tried swiping my BOB Premier JCB Rupay card on atleast 4 merchant outlets in Makati (in the mall). The pos swipe machines had JCB mentioned on them, and the merchants also confirmed that they accept JCB. Yet, the transactions failed every time saying "do not honor". Tried tap and pay, as well as dipping the card, but it did not work.

I have double checked all international settings in BOB app as well as their website, and there are no limits defined. All international settings are on.

I have emailed BOB but no response since 3 days. Any thoughts @Abhishek012 ?
 
BMR said:
So I am in Philippines since 2 weeks and have tried swiping my BOB Premier JCB Rupay card on atleast 4 merchant outlets in Makati (in the mall). The pos swipe machines had JCB mentioned on them, and the merchants also confirmed that they accept JCB. Yet, the transactions failed every time saying "do not honor". Tried tap and pay, as well as dipping the card, but it did not work.

I have double checked all international settings in BOB app as well as their website, and there are no limits defined. All international settings are on.

I have emailed BOB but no response since 3 days. Any thoughts @Abhishek012 ?
Click to expand...
There is always an issue with BOB; many times it doesn't work. Another person mentioned that he used a Kotak RuPay JCB card and it worked but the BOB card kept getting declined.

You can also complaint to RuPay twitter handle. Also disabled all International/domestic option and again enable all International/domestic options and try.
 
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Tried to ask for the "RPJ" debit card while opening a new account today. Banker said either Salary account or 20L RV required.
They said they can't find that dc initially, will take request for it later once account is active. What to do?
 
WandereR said:
Tried to ask for the "RPJ" debit card while opening a new account today. Banker said either Salary account or 20L RV required.
They said they can't find that dc initially, will take request for it later once account is active. What to do?
Click to expand...
Welcome to PSU Bank.

By the way card full name showing on SBI staff computer - RuPay International Platinum Debit Card
 
WandereR said:
Sbi issues only jcb DC? If this is confirmed I will ask her to check by name instead
Click to expand...
As Abhishek mentioned, you need to mention the code. I got my JCB card. They have it in their system. Not all staff members know everything in SBI. Find someone who is tech savvy among the staff and they will quickly get you to what you need!
 
sankar7000 said:
As Abhishek mentioned, you need to mention the code. I got my JCB card. They have it in their system. Not all staff members know everything in SBI. Find someone who is tech savvy among the staff and they will quickly get you to what you need!
Click to expand...
The staff was helpful to my surprise. When I mentioned the DC, she showed me hers to confirm if that's what I wanted. And then asked me what are the benefits for which I wanted it.
Since my aadhaar address is pretty far and I wanted it at my current address, she suggested I wait for few days until account verification and after that get the dc on my current address
 
@Abhishek012 Tried emailing customer care, disabled and re-enabled all international settings via website and app, but the card is still not working in Philippines, it gives the error "DO NOT HONOR".

Could there be a problem in the card ? Should i ask them to replace it when I come back ?
 
BMR said:
@Abhishek012 Tried emailing customer care, disabled and re-enabled all international settings via website and app, but the card is still not working in Philippines, it gives the error "DO NOT HONOR".

Could there be a problem in the card ? Should i ask them to replace it when I come back ?
Click to expand...
Yeah, you can try, but I told you last time, right, there's always some issue with BOB. RuPay-JCB cards from other banks work fine.
 
Abhishek012 said:
Yeah, you can try, but I told you last time, right, there's always some issue with BOB. RuPay-JCB cards from other banks work fine.
Click to expand...
It may not be a problem with card as I tried both - my card as well as supplementary card of my wife and both didn’t work. So it’s something related to my account from the back-end I guess.

Could you please suggest another good card on jcb ? I keep coming to Philippines very often and Rupay ran this ofter twice this year.

I just shopped for 15k today could have saved 3k had this stupid card worked.
 
BMR said:
It may not be a problem with card as I tried both - my card as well as supplementary card of my wife and both didn’t work. So it’s something related to my account from the back-end I guess.

Could you please suggest another good card on jcb ? I keep coming to Philippines very often and Rupay ran this ofter twice this year.

I just shopped for 15k today could have saved 3k had this stupid card worked.
Click to expand...
You can also complaint to RuPay on twitter. Every transaction declined, there is some error code.

RuPay and banks will know the exact reason for transaction declined.
 
Abhishek012 said:
You can also complaint to RuPay on twitter. Every transaction declined, there is some error code.

RuPay and banks will know the exact reason for transaction declined.
Click to expand...
but bank says they are not seeing any transaction declined error in back-end. Anyway my trip is over, please suggest some other JCB credit card for me. BOB is just too slow to deal with.
 
BMR said:
but bank says they are not seeing any transaction declined error in back-end. Anyway my trip is over, please suggest some other JCB credit card for me. BOB is just too slow to deal with.
Click to expand...
RuPay JCB Credit Card issuer bank -

Kotak, IndusIND, SBI Card (selected cards - Paytm, Octane, Reliance, Apollo, Yatra, OLA), BOB Cards, Union bank (selected cards - RuPay JCB Health Platinum and RuPay JCB Select Wellness), Federal, Yes bank, RBL bank, Utkarsh Bank, CUB Bank

Coming Soon - PNB, DBS

RuPay JCB Debit Card issuer bank -

SBI, UCO, Union Bank, CUB, CSB, TJSB, Central bank of India.
 
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Abhishek012 said:
All Indusind RuPay CC are JCB Variant. Ignore him and apply.
Click to expand...
I completed my trip in Singapore. The problem is account has total charges of 57509 but total of all expenses +fx markpup +gst put together is only 50926. Indusind added 6582 rupees and customer care has no clue of why this was added. Any one else faced the issue? SBI Rupay platinum DC and infinia matches entirely with my expense +fx markup +gst etc with my receipts. Only indusind has the problem. Anyone has faced this type of issue? I applied for rupay platinum jcb with zero annual fee and zero renewal fee.
 
sankar7000 said:
I completed my trip in Singapore. The problem is account has total charges of 57509 but total of all expenses +fx markpup +gst put together is only 50926. Indusind added 6582 rupees and customer care has no clue of why this was added. Any one else faced the issue? SBI Rupay platinum DC and infinia matches entirely with my expense +fx markup +gst etc with my receipts. Only indusind has the problem. Anyone has faced this type of issue? I applied for rupay platinum jcb with zero annual fee and zero renewal fee.
Click to expand...
Your SBI RuPay Platinum DC is also JCB ?

Some people have used IndusInd RuPay JCB Credit Card for international spending, no one has reported any issues of this type yet.

Contact the banks and also ask RuPay on Twitter.

File a complaint at a higher level with the bank and ask them to investigate with RuPay.

You can also file a chargeback for an incorrect transaction amount -

These are RuPay's chargeback codes - https://www.technofino.in/community...back-system-and-reason-codes-explained.15525/

But since the JCB card network was used here, JCB's chargeback codes might apply.

You can check JCB network reason code here - https://prod3-sprcdn-assets.sprinkl...3551055-1903740635/Chargeback_codes_-_JCB.pdf

But Contact the bank; they will inform you about the type of dispute reason code applicable in such cases. You have the billing receipt ? Show it as proof.
 
Last edited:
Abhishek012 said:
RuPay JCB card - 25% Cashback on Japan, Singapore, Indonesia & Philippines:

Offer valid till - 29th January, 2025.

25% Cashback on Japan, Singapore, Indonesia & Philippines

Valid on all POS transactions.

View attachment 73679
Flat 25% Cashback on PoS transactions with RuPay JCB Cards:

Offer Details:
  • Get flat 25% cashback against all eligible Point-of-Sale (PoS) transactions amount, subject to the terms and conditions of this promotion, when you use a Qualified RuPay JCB Global Card to make eligible purchases at the following countries:
    • Japan
    • Singapore
    • Indonesia
    • Philippines
  • The Offer shall be applicable to RuPay JCB Global Card (Debit/Credit)
  • In order to avail the benefits under this offer(s), the RuPay cardholder(s) would be required to get their RuPay JCB Global Card activated for international transaction by contacting its card Issuing bank or via Net banking, Mobile banking, phone banking or branch banking services of respective issuing bank
  • 25% cashback (capped at a maximum of ₹3,000/- per transaction) on RuPay JCB Global Card for successful Point of Sale (POS) transaction in countries Japan, Singapore, Indonesia and Philippines at any merchant location accepting the RuPay JCB Global Card (Debit/Credit).
  • There is no minimum amount of transaction to receive cashback
  • RuPay International card can qualify for the cashback during the campaign period i.e. from 30th October 2024 till 29th January 2025 (both dates inclusive)
  • Maximum value of cashback is 25% of the transaction amount with the cap of ₹3,000.
  • All the transactions performed in a day by the RuPay JCB Global cardholder at any of the PoS locations across Japan, Singapore, Indonesia and Philippines using a RuPay JCB Global card will qualify for 25% cashback capped at maximum of ₹3,000/- per transaction
  • There is no minimum amount of transaction to receive cashback
  • A unique card is eligible to receive maximum ₹15,000/- cashback within cashback period
  • The offer is not transferable and non-negotiable
  • Incomplete / declined / invalid / returned /disputed or unauthorized/fraudulent transactions will not be considered for the offer.
  • The Cashback amount (in INR) will be credited in the RuPay JCB Global Cardholders respective bank account through his/her Card Issuing Bank, within 60 days from the end of the campaign period in which transaction was processed.
Campaign period:

30th October 2024 to 29th January 2025

Terms and Conditions:
  • National Payments Corporation of India (NPCI) will not be responsible or liable in case the transaction could not be done due to but not limited to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
  • NPCI will not be liable for any issues on account of incorrect swipes done at the merchant location accepting the RuPay JCB Global Card (Debit/Credit) or for any technical problems with swipe machines at any merchant location accepting the RuPay JCB Global Card.
  • NPCI may, at any time change, amend, add or delete the terms and conditions associated with the campaign and communicate the changes to the member banks from time to time.
  • NPCI also reserves the right to discontinue the campaign without assigning any reasons or without any prior intimation whatsoever.
  • NPCI holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered/sold by the merchant who is accepting the RuPay JCB Global Card. Any dispute or claim regarding the goods and services must be resolved by the Cardholder/s with merchant who is accepting the RuPay JCB Global Card directly without any reference to NPCI.
  • NPCI shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the RuPay Card Holder/s under the campaign.
  • Decision made by NPCI will be final and binding on all member banks.
  • Any RuPay Cardholder (having a valid active RuPay JCB Global Card) participating in this campaign shall be deemed to have read, understood and accepted these terms and conditions.
  • The terms and conditions of the campaign shall be in addition to and not in substitution / derogation to the Primary Terms and Conditions governing the RuPay JCB Global Card.
Click to expand...
Visiting Dubai from 29Jan-3Feb any such offer useful there?
 
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