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( now fixed ) KOTAK bbps payment as Cash deposit.

Post number 28 has been selected as best answer.

ccdc

TF Ace
i paid bill on april 21...already 2 working days passed...still haven't recd reversal of cash payment charges...any1 else got reversal yet?
 

Arun Pratheep

TF Premier
VIP Lounge
i paid bill on april 21...already 2 working days passed...still haven't recd reversal of cash payment charges...any1 else got reversal yet?
Mine also not reversed yet. Just now called cc , they are telling that the issue will get resolved by Friday and the charges wil be reversed.
 

Vasuki

TF Pioneer
Contributor
RML Group
VIP Lounge
i paid bill on april 21...already 2 working days passed...still haven't recd reversal of cash payment charges...any1 else got reversal yet?
Mine also not reversed yet. Just now called cc , they are telling that the issue will get resolved by Friday and the charges wil be reversed.
Wait few days let's see .if not updated by end of this week then we can drag kotak & make her drag queen for wrong reasons


They accepted the bug openly hence should be solved .
 

Dā‚¹V

TF Prestige
Paid 50k+ bill pay of kotak cc on sbi unipay .
It is settled as cash deposit

And was charged 118 2 time for 2 transaction.


If you go more than 1 lakh payment via cash it get highlighted to AiS in income tax ..

@VISHESH_BANSAL



Update:- customer care said their internal system knows about it .
They will correct for all customer & it happened to all customer who paid through any 3rd party .
Was told should be reversed in 3-4 days .
Let's see
You make threads?

WE MILK BANKS šŸ”„
IMG_20240531_110307_782~2.jpg
Thanks to RBI ombudsman šŸ˜˜
Don't want to reveal amount šŸ˜ø.

CC: @4uziaul @VISHESH_BANSAL @Chaitanya-a @Rocky Bhai @shutapdiya šŸ˜Ž
 
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