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One Card Reserved

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My onecard application with Indian bank failed yesterday with KYC Failed error. Now it is showing that it is reserved. Does this mean they are waiting for another bank to give approval ?
 
Hey Guys,
I got a preapproved offer from One Card on the Get Score app, and after applying it on the One Card app, the One Card showed 'We have reserved your OneCard! We are currently moderating the issuance of new cards. As soon as we are back in action you will be notified on the OneCard app..' from last 2 weeks, anyone facing the same
? or anyone got option to move further with application process (VKYC)?


View attachment 54723
Any update as of now
 
I contacted them via email and twitter (x). First they regretted, but after few days they automatically reopened my application.
I contacted them on X.

"Thanks for sharing the needful. We regret to inform you that currently, we are unable to process your application. Apologies for the hassle, however, don’t worry! We are working towards resolving this as soon as possible. We'll notify you as soon as things are back on track. OneCard always comes up with new exciting offers for valuable users like you! You will certainly get a notification for the same in your app itself. Once, there is a new offer for you, the screen on your OneCard app will be auto-refreshed! Kindly keep your OneCard app updated to check new developments on your application. Rest assured, if you have any concerns, you can connect us via the same platform. Keep Smiling!"

I got this reply on 26th Sept. No update inside app after that.
 
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