Paytm email regarding wallet cashback complaint

[ramandeep]

Hi recently purchased on flipkart and there was a offer of 100 rs cashback on paytm if paid through paytm wallet. Cashback was to be credited within 24 hrs in wallet, but haven't received yet and also raised a ticket on paytm, still no response from them been 2 days. Please share email id so i can complaint regarding the same.
Could min KYC could be a reason but chances are less for that, as i can load wallet upto 10k and current its 0 amount.
So provide email so i can complain to them.

 

[Slayer]

I was supposed get cashback by 3rd but received it a few days later like on 7th or 8th

So wait for a 7-10 days (at max)

 

[ramandeep]

I was supposed get cashback by 3rd but received it a few days later like on 7th or 8th

So wait for a 7-10 days (at max)

On flipkart it was mentioned within 24 hrs and even in paytm's cashback section is mentioned cashback pending to be credited within 24 hrs.. but its been 3 days now.

 

[Dazzwilliams]

Raise a ticket on Paytm itself.
I had a similar issue, they delayed for 3 weeks and finally gave cashback today

 

[ramandeep]

Raise a ticket on Paytm itself.
I had a similar issue, they delayed for 3 weeks and finally gave cashback today

Already raised a ticket no response, that's why asking for customer care email or complaint email

 

[SiddharthR]

Already raised a ticket no response, that's why asking for customer care email or complaint email

Check in 'Cashback Won',
That might be in pending state

And afaik, Paytm gives cb, it's like slow & steady gets the work done & not like Mobid*ck which don't credit the cb....

 

[Slayer]

Check in 'Cashback Won',
That might be in pending state

And afaik, Paytm gives cb, it's like slow & steady gets the work done & not like Mobid*ck which don't credit the cb....

By mobidick you mean big dick? 😳

 

[ramandeep]

Check in 'Cashback Won',
That might be in pending state

And afaik, Paytm gives cb, it's like slow & steady gets the work done & not like Mobid*ck which don't credit the cb....

From 3 days its showing in pending state

 

[SiddharthR]

From 3 days its showing in pending state

1 month lg sakta hai....

 

[SiddharthR]

1 month lg sakta hai....

Sorry, just checked,
1 month lg sakta hai nahi, lagega

 

[Slayer]

Are kehna kya chahte ho??

Kaha pay kar raha tha PayTM se?

 

[SiddharthR]

Kaha pay kar raha tha PayTM se?

(On Flipkart)

 

[ramandeep]

Sorry, just checked,
1 month lg sakta hai nahi, lagega
View attachment 11630

even with min kyc, will i get cashback right? as its still showing pending.

 

[SiddharthR]

even with min kyc, will i get cashback right? as its still showing pending.

Yes

 

[akshayhs]

By mobidick you mean big dick? 😳

Mobikwick and whatever you mentioned is opposite to one another!

 

[ramandeep]

Is there anything else, can i do rather than waiting for the cashback to be credit, as it was promised to be credited in 24 hrs, how can i escalate the complaint and poke them again n again for cashback to be credited asap?

 

[Slayer]

So much effort for 100 rupis cashback

 

[ramandeep]

So much effort for 100 rupis cashback

Its about ethics, they should realize their mistake

 

[SiddharthR]

Is there anything else, can i do rather than waiting for the cashback to be credit, as it was promised to be credited in 24 hrs,

Its about ethics, they should realize their mistake

On a serious note:

 

[SiddharthR]

Is there anything else, can i do rather than waiting for the cashback to be credit, as it was promised to be credited in 24 hrs, how can i escalate the complaint and poke them again n again for cashback to be credited asap?

On another serious note:
You will get the cb in 30 days for sure, the reason for that is, they wait for, if you cancel the order & refund comes, then pending state cb will become 'jadoo' (means gone from pending state to you won't see that there)
Else
If you don't cancel then it will be posted in 30 days


Some cashbacks, like for add money, send money, Tata play, CC bill payment, etc can not be reversed & hence are instantly credited.
While cashbacks, like on Flipkart, aren't credited instantly as you can cancel that order (reverse the txn), hence reversing in cb, so instead of credit instantly they credit on 30th/31st day