Please Help me to escalate this with ICICI

[apurba.d1]

I am writing to express my deep dissatisfaction with the handling of my account activation process. Despite completing all necessary steps and providing all required documentation, I have been informed that my account cannot be activated due to a decision from the backend team. This lack of transparency is unacceptable, and I demand to be provided with a clear explanation for the refusal to activate my account.

I have completed all procedures, and they provided my account number, customer ID, debit card, and cheques. It is unacceptable that after completing these steps, I am now being told that my account cannot be activated.

What should I do now?

 

[praful47]

I am writing to express my deep dissatisfaction with the handling of my account activation process. Despite completing all necessary steps and providing all required documentation, I have been informed that my account cannot be activated due to a decision from the backend team. This lack of transparency is unacceptable, and I demand to be provided with a clear explanation for the refusal to activate my account.

Chat gpt ?

Mail your problem here ;
headservicequality@icicibank.com

 

[apurba.d1]

Chat gpt ?

Mail your problem here ;
headservicequality@icicibank.com

Mailed but no reply yet

 

[vine]

I am writing to express my deep dissatisfaction with the handling of my account activation process. Despite completing all necessary steps and providing all required documentation, I have been informed that my account cannot be activated due to a decision from the backend team. This lack of transparency is unacceptable, and I demand to be provided with a clear explanation for the refusal to activate my account.

I have completed all procedures, and they provided my account number, customer ID, debit card, and cheques. It is unacceptable that after completing these steps, I am now being told that my account cannot be activated.

What should I do now?

Ask them for a reason , in email. They cannot decide to not give a reason.

 

[Wealth is my birth right!]

Mailed but no reply yet

Use their x
Its quick

 

[vine]

Mailed but no reply yet

Usually they take few days.
If you want make some noise, post on twitter, fb, instagram, all social media

 

[apurba.d1]

Ask them for a reason , in email. They cannot decide to not give a reason.

Asked but haven't got reply yet

 

[apurba.d1]

Usually they take few days.
If you want make some noise, post on twitter, fb, instagram, all social me

Usually they take few days.
If you want make some noise, post on twitter, fb, instagram, all social media

Done all but no response yet

 

[vine]

Done all but no response yet

If you know the branch, you can find the branch email or the BM email. Meet them on working day if possible and ask them

 

[vine]

If you know the branch, you can find the branch email or the BM email. Meet them on working day if possible and ask them

Same way, you can find circle head email too.
Tomorrow also holiday mostly, so things won't move till Tue or Wednesday

 

[praful47]

Mailed but no reply yet

Try here senior.management@icicibank.com

 

[apurba.d1]

Same way, you can find circle head email too.
Tomorrow also holiday mostly, so things won't move till Tue or Wednesday

How to find circle head id

 

[vine]

How to find circle head id

When BM replies, it will be mentioned in his signature.
You can Call customer care and ask for BM and customer head emails.
You can also search email address in Google.

 

[apurba.d1]

When BM replies, it will be mentioned in his signature.
You can Call customer care and ask for BM and customer head emails.
You can also search email address in Google.

They are not replying and I've not bm email also

 

[vine]

They are not replying and I've not bm email also

Weekend staff will be minimum. Escalate again on Tuesday and things will move.

 

[apurba.d1]

Weekend staff will be minimum. Escalate again on Tuesday and things will move.

Okay will do that

 

[varun__goel_]

I am writing to express my deep dissatisfaction with the handling of my account activation process. Despite completing all necessary steps and providing all required documentation, I have been informed that my account cannot be activated due to a decision from the backend team. This lack of transparency is unacceptable, and I demand to be provided with a clear explanation for the refusal to activate my account.

I have completed all procedures, and they provided my account number, customer ID, debit card, and cheques. It is unacceptable that after completing these steps, I am now being told that my account cannot be activated.

What should I do now?

What was the account variant you tried opening?

 

[Rocky Bhai]

I am writing to express my deep dissatisfaction with the handling of my account activation process. Despite completing all necessary steps and providing all required documentation, I have been informed that my account cannot be activated due to a decision from the backend team. This lack of transparency is unacceptable, and I demand to be provided with a clear explanation for the refusal to activate my account.

I have completed all procedures, and they provided my account number, customer ID, debit card, and cheques. It is unacceptable that after completing these steps, I am now being told that my account cannot be activated.

What should I do now?

@raghu.rokda . .

 

[cardy]

Done all but no response yet

Don't be impatient. To deal with a big Bank you have to slow down. Have mailed already and make a Twitter (X) DM , leave your mobile number. That's all.

Now forget about them. You will get reply or call back. Then only you record the voice or save the screenshot etc.

Check one by one.

 

[apurba.d1]

What was the account variant you tried opening?

Dear APURBA DEY, you have opted for an ICICI Bank Family 360 Banking Account Savings Account with Programme Relationship Value Requirement. To know more about your Relationship Value Requirements, click here bit.ly/3Z8L97T. Your request will be completed in 3 working days. T&C apply.