POS Credit Card offers - Physical Cards vs NFC Payment

[rj_arora]

Hi all, Reliance Smartpoint (the grocery one) has an offer going on where they are offering a 10% instant discount on a minimum payment of 3K. The cashier also confirmed that some customers have successfully redeemed the offer. So, I paid 4.5K via Samsung Wallet NFC (SBI SimplyCLICK) and not via the physical card. I didn't get any discount whatsoever. So,
1. How do I get my 10% back? Will contacting SBI customer care help?
2. Is it the same case for all other cards, where NFC payment will not fetch the same offers and discounts as the physical cards?

 

[D₹V]

They asked me to contact SBI
Should I tag reliance also in my tweet?

Y e s

 

[D₹V]

Hi all, Reliance Smartpoint (the grocery one) has an offer going on where they are offering a 10% instant discount on a minimum payment of 3K. The cashier also confirmed that some customers have successfully redeemed the offer. So, I paid 4.5K via Samsung Wallet NFC (SBI SimplyCLICK) and not via the physical card. I didn't get any discount whatsoever. So,
1. How do I get my 10% back? Will contacting SBI customer care help?
2. Is it the same case for all other cards, where NFC payment will not fetch the same offers and discounts as the physical cards?

@Abhishek012 . .