Priority Pass Fraud! False Charges By Priority Pass

[Joel Johnson]

Try reaching them out here: https://memberhelp.prioritypass.com/en-GB/support/tickets/new

Thank you very much bro. You can read my long reply here above

 

[desiviru]

Thank you for your kind comments, everyone. For those still supporting Priority Pass, here is my exact itinerary attached as a PDF. Also a screenshot of it which shows my flight landed in Oct 30 at 10:40 PM, which means I wouldn't have time to fly to any other airport with a Travel Club Lounge. Also, another screenshot of a google search to show you that there are no lounges in Kochi airport called "Travel Club Lounge".

EDIT: Someone suggested here to show the slip they gave me at Kuala Lumpur lounge but I thought I had already thrown it away because its been 3 months. But just as I was typing this, I thought I'll check my bag and lo and behold I found the slip. The ink has faded since it has been so long, but it is somewhat readable. You can clearly see that it says Kuala Lumpur airport on October 30th (i dont know if the image will be compressed for you guys, but its readable on my end). I will use this and talk to priority pass. Thanks everyone

This is a public forum and you must hide confidential info. before sharing it online. Remove the receipt. People ask for things but never entertain their all request on a public forum. Remove all these attachements or delete post. You don't need to prove it to anyone here. Just keep fighting for your right is all I can suggest.

 

[Abhi1986476]

Thank you for your kind comments, everyone. For those still supporting Priority Pass, here is my exact itinerary attached as a PDF. Also a screenshot of it which shows my flight landed in Oct 30 at 10:40 PM, which means I wouldn't have time to fly to any other airport with a Travel Club Lounge. Also, another screenshot of a google search to show you that there are no lounges in Kochi airport called "Travel Club Lounge".

EDIT: Someone suggested here to show the slip they gave me at Kuala Lumpur lounge but I thought I had already thrown it away because its been 3 months. But just as I was typing this, I thought I'll check my bag and lo and behold I found the slip. The ink has faded since it has been so long, but it is somewhat readable. You can clearly see that it says Kuala Lumpur airport on October 30th (i dont know if the image will be compressed for you guys, but its readable on my end). I will use this and talk to priority pass. Thanks everyone

Please put PP statment.

 

[NABNAB is verified member.]

Thank you very much bro. You can read my long reply here above

+1 No need to post any proof here for anyone. Just get this sorted with Priority Pass and SBI. 👍

 

[kvndsz512]

Please put PP statment.

why? he has the copy simple as per the post 2 transaction were done ... 1 while going which was not charged and one while returning which is charged...and he has the proof of copy that it was used outside india simple af ... when u can solve a prob plz dont just keep on saying anything from the start u havent read the post and just constantly blaming the op 🤣

more over on 30th its not possible for him to use it in india as i doubt there is a arrival lounge in kerela side so its next to impossible that even by mistake he used in india

on top of that the pp says travel club which is not there in kerela its earth lounge or something

 

[dvader]

Please put PP statment.

@Joel Johnson , You didn't have to share any proofs, please delete them immediately. Anyone with an ounce of reading comprehension would've got the gist of your situation.

As other members have pointed out it's not uncommon for Priority Pass, Banks, and/or International Banks to make such mistakes.

@Abhi1986476 Now I understand why they started writing PUSH/PULL on the door handles. You wouldn't be able empty a glass of water with instructions at the bottom.

 

[kvndsz512]

@Joel Johnson , You didn't have to share any proofs, please delete them immediately. Anyone with an ounce of reading comprehension would've got the gist of your situation.

As other members have pointed out it's not uncommon for Priority Pass, Banks, and/or International Banks to make such mistakes.

@Abhi1986476 Now I understand why they started writing PUSH/PULL on the door handles. You wouldn't be able empty a glass of water with instructions at the bottom.

hahaha 🤣 some ppl don't read and just jump to conclusions what to do 😛 ... there is literally 0 chances of op using it in india on 30th xD still that person is saying anything xD either he didnt read it properly or is dumb 🤣🤣

1) there is no travel club in kerela
2) i guess there is no arrival lounge in kerela so he cant use pp anyways on arrival

still he says mistake is op's 🤣🤣

 

[Joel Johnson]

Thanks everyone,

As you all have requested, I have removed all the attachments.

@NAB, I've created a support ticket on Priority Pass raising this issue, based on the link you've given me.​

Appreciate all the kind words. I've been to other online forums before, and similarly I didn't expect to get a reply at all here, but I had nowhere else to post. So, I was really surprised to get good feedback the same day I posted.

Super happy to be join this community! Hope I can be of service likewise to someone else here.

 

[kvndsz512]

Thanks everyone,

As you all have requested, I have removed all the attachments.

@NAB, I've created a support ticket on Priority Pass raising this issue, based on the link you've given me.​

Appreciate all the kind words. I've been to other online forums before, and similarly I didn't expect to get a reply at all here, but I had nowhere else to post. So, I was really surprised to get good feedback the same day I posted.

Super happy to be join this community! Hope I can be of service likewise to someone else here.

noice once done let us know with the update and if there is no help put it in rbi ombudsman bcuz there is literally 0 chances that mistake can happen from ur side as per all the things u have said ..

whenever they contact u..do mention about that there is no arrival lounge in kerela so u cant even use the pp there on 30th and even no travel club lounge so how is it possible to use.. and even the slip u have which u used in Malaysia is more than enough that the pp was used on 30th and where exactly 💯

 

[Sobirvs]

So, on the 14h of October, I started from Kochi, entered the Earth Lounge with my SBI Prime.

here you say u did enter earth lounge, did u use PP here or your credit card? if u used PP, then there will be a charge as PP outside india is free not inside india. I know you said you used sbi prime, but just in case i am saying if u used PP, then there will be a charge.

I'm sure PP ticket system will fix this for you though.

 

[Joel Johnson]

here you say u did enter earth lounge, did u use PP here or your credit card? if u used PP, then there will be a charge as PP outside india is free not inside india. I know you said you used sbi prime, but just in case i am saying if u used PP, then there will be a charge.

I'm sure PP ticket system will fix this for you though.

I used my SBI card, not PP. I had a charge of 25 rupees on my SBI card which was immediately refunded. Also, that was on the 14th. The PP statement said I used PP Card on 30th in India.