RBL Signature+ debit card devalued for international Atm withdraw only.

[rajgopalsinghal]

Dear Customer, W.e.f 12th April'23 Mark-up @ 3.5% plus government levies as applicable will be levied on all International ATM Cash withdrawals on RBL Bank Debit Cards. Pls click on http://bitly.ws/Bsyk for T&C. For any assistance call 022-61156300.

I upgraded to this card last month for the purpose of travelling abroad. my brother upgraded to this card last week. now this benefit is gone all of a sudden.

 

[Rajat94]

On 1st March I had applied for Rbl Signature + DC. Now It's reflecting in my mobile banking app, but I have been issued MASTER CARD variant of Signature + DC which is not acceptable on Paytm for CC bill payments. It is acceptable over Cred and cheq.

Does anyone know how can be I get VISA variant? Should I get this card closed and re-apply? Because Cred and Cheq does not allow to use any DC for CC bill below 50k for me.

 

[ashwinkashwink is verified member.]

On 1st March I had applied for Rbl Signature + DC. Now It's reflecting in my mobile banking app, but I have been issued MASTER CARD variant of Signature + DC which is not acceptable on Paytm for CC bill payments. It is acceptable over Cred and cheq.

Does anyone know how can be I get VISA variant? Should I get this card closed and re-apply? Because Cred and Cheq does not allow to use any DC for CC bill below 50k for me.

Signature+ is only available in Visa network where as Signature card for Signature Banking Customers It's Only normal Signature Card which is available in both MasterCard and Visa network.

 

[ashwinkashwink is verified member.]

On 1st March I had applied for Rbl Signature + DC. Now It's reflecting in my mobile banking app, but I have been issued MASTER CARD variant of Signature + DC which is not acceptable on Paytm for CC bill payments. It is acceptable over Cred and cheq.

Does anyone know how can be I get VISA variant? Should I get this card closed and re-apply? Because Cred and Cheq does not allow to use any DC for CC bill below 50k for me.

Please share the screenshot for better understanding

 

[Rajat94]

Signature+ is only available in Visa network where as Signature card for Signature Banking Customers It's Only normal Signature Card which is available in both MasterCard and Visa network.

Please share the screenshot for better understanding

I have been issued Signature + under Master Card network only as the joining fee of Rs 5900 has also been deducted and the name is also mentioned over my digital card.

 

[ashwinkashwink is verified member.]

I have been issued Signature + under Master Card network only as the joining fee of Rs 5900 has also been deducted and the name is also mentioned over my digital card.
View attachment 44730

Surprised 😮

What is the card bin bro?

 

[Rajat94]

Surprised 😮

What is the card bin bro?

BIN : 512293 😟

 

[ashwinkashwink is verified member.]

On 1st March I had applied for Rbl Signature + DC. Now It's reflecting in my mobile banking app, but I have been issued MASTER CARD variant of Signature + DC which is not acceptable on Paytm for CC bill payments. It is acceptable over Cred and cheq.

Does anyone know how can be I get VISA variant? Should I get this card closed and re-apply? Because Cred and Cheq does not allow to use any DC for CC bill below 50k for me.

Paytm has been started charging convenience fee for cc billpay
Although this card not has any mcc restrictions you can use any alternative platforms
This Mastercard additionally offers Golf Lessons ⛳ 👌

 

[ashwinkashwink is verified member.]

BIN : 512293 😟

 

[Rajat94]

View attachment 44737

If this means that my card is Signature and not Signature + then why does my digital card says Signature + and the fees isn’t supposed to be ₹5900 for signature

 

[ashwinkashwink is verified member.]

If this means that my card is Signature and not Signature + then why does my digital card says Signature + and the fees isn’t supposed to be ₹5900 for signature

Wait for the until physical card delivered.
Mastercard is RBL Bank favorite network partner 😁

 

[Rajat94]

Paytm has been started charging convenience fee for cc billpay
Although this card not has any mcc restrictions you can use any alternative platforms
This Mastercard additionally offers Golf Lessons ⛳ 👌

Do you know of any platform that can be used to pay CC bill lower than 50k through Master DC?

 

[ashwinkashwink is verified member.]

Do you know of any platform that can be used to pay CC bill lower than 50k through Master DC?

SBI Unipay, HDFC Payzapp, Bajaj Finserv

 

[SSV]

Do you know of any platform that can be used to pay CC bill lower than 50k through Master DC?

PayZapp for sure, I just used it last week

 

[VHARIA]

I recently had a word with Customer care, they said that there is no markup on international spends except for cash withdrawal as mentioned in the post and spend done in UAE

 

[ashwinkashwink is verified member.]

On 1st March I had applied for Rbl Signature + DC. Now It's reflecting in my mobile banking app, but I have been issued MASTER CARD variant of Signature + DC which is not acceptable on Paytm for CC bill payments. It is acceptable over Cred and cheq.

Does anyone know how can be I get VISA variant? Should I get this card closed and re-apply? Because Cred and Cheq does not allow to use any DC for CC bill below 50k for me.

Have you received the card?

 

[rafzy]

I recently had a word with Customer care, they said that there is no markup on international spends except for cash withdrawal as mentioned in the post and spend done in UAE

So is there going to be forex markup fee for all transactions (pos and atm) in UAE???

 

[Rajat94]

Have you received the card?

No I haven’t received the physical card yet.
Yesterday I called Rbl bank’s customer support and informed them about it. They verified it and confirmed me that the Signature + card issued to me is under Master Card network, so they took a request to permanently block this card and raised a request for Re-issuance of Signature + card under Visa network without any charge (as I have already been charged).
Later evening when I checked my MB app I could see a new Virtual Signature + DC has been issued and it was again a Master Card 😅.
I again reached out to customer support this time they said it’s in the branch’s hand that under which network your card will be issued (doesn’t sound logical to me), so today I will speak with the Branch.

 

[ashwinkashwink is verified member.]

No I haven’t received the physical card yet.
Yesterday I called Rbl bank’s customer support and informed them about it. They verified it and confirmed me that the Signature + card issued to me is under Master Card network, so they took a request to permanently block this card and raised a request for Re-issuance of Signature + card under Visa network without any charge (as I have already been charged).
Later evening when I checked my MB app I could see a new Virtual Signature + DC has been issued and it was again a Master Card 😅.
I again reached out to customer support this time they said it’s in the branch’s hand that under which network your card will be issued (doesn’t sound logical to me), so today I will speak with the Branch.

No issues use MasterCard

 

[SSV]

No I haven’t received the physical card yet.
Yesterday I called Rbl bank’s customer support and informed them about it. They verified it and confirmed me that the Signature + card issued to me is under Master Card network, so they took a request to permanently block this card and raised a request for Re-issuance of Signature + card under Visa network without any charge (as I have already been charged).
Later evening when I checked my MB app I could see a new Virtual Signature + DC has been issued and it was again a Master Card 😅.
I again reached out to customer support this time they said it’s in the branch’s hand that under which network your card will be issued (doesn’t sound logical to me), so today I will speak with the Branch.

Let the card come first.. you are unnecessarily making things complicated

 

[Rajat94]

Let the card come first.. you are unnecessarily making things complicated

Yes i will wait for the card.
Spoke with the Deputy BM he quoted me that RBL is only issuing VISA network cards currently for physical cards and said to ignore virtual DC. Let's see what I receive now.