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RBL Zomato Edition Classic Card conversion to RBL LTF Shoprite Credit Card w.e.f. 15th May 2023

Alert! W.e.f. 15-May-2023, your RBL Bank Edition Classic Card will be transferred to LIFETIME FREE RBL Bank Shoprite Credit Card as Edition Card program is getting discontinued. Click https://bit.ly/3UxaVC0 for details.

Dear Cardmember,

We wish to notify, that the partnership between RBL Bank and Zomato Limited, our co-brand partner for RBL Bank Edition Classic Credit Card and RBL Bank Edition Black Credit Card is getting discontinued.

To provide you with a seamless experience, your RBL Bank Edition Classic/ Black Credit Card will be replaced with an equally exciting LIFETIME FREE RBL Bank Shoprite Credit Card.

Benefits you will enjoy with RBL Bank Shoprite Credit Card:
Earn 20 Reward Points for every Rs.100 spent on grocery shopping (Max.1000 Reward Points in a month)
Get 10% discount (up to Rs.100) on movie tickets at BookMyShow 15 times in a year
Earn 1 Reward Point for every Rs.100 spent on all your purchases except fuel
Fuel Surcharge Waiver on transactions between Rs.500 and Rs.4000 (Max Rs.100) per month.

Points to note!
  1. You will be issued a RBL Bank Shoprite Credit Card by RBL Bank on May 15, 2023. You will be able to enjoy RBL Bank Shoprite Credit Card benefits on your current Edition Card plastic from May 15, 2023
  2. You will receive your RBL Bank Shoprite Credit Card on your registered address post 15th May’2023.
    Start swiping as soon as you receive it
  3. All outstanding dues, running EMIs will be transferred onto your RBL Bank Shoprite Credit Card
  4. Redeem Edition Cash on Zomato App earned on your Edition Card by May 14, 2023. Post May 14,
    2023 Edition Dashboard will not be available on Zomato App. Any outstanding Edition Cash balance will be credited as cashback into your RBL Bank Shoprite Credit Card account by May 30, 2023. View all your Card related details on RBL Bank MyCard App
  5. In case you have paid annual/ renewal fee on your Edition Card post May 1, 2022, it will be reversed into your Edition Card account by May 10, 2023
  6. Reach out to RBL Bank Credit Card helpline at 022-62327777 or write to cardservices@rblbank.com for any queries/ requests for Card upgrade or Card closure. You can also write to cardcancellation@rblbank.com for Card closure request.
 

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I had given my friend's address while Edition card was issued as it was a serviceable address and my current address was unserviceable. Now I have changed the address to mine which is still unserviceable by RBL bank. I should get new RBL credit card at my current address which is unserviceable. Right?
I'm in same boat ⛵
 
update - NO Retenbtion but it only blocked not cancelled so i hope rbl would send shoprite ltf will keep until some others of rbl card appear to hold with benefit.
Dear Customer,



This is with reference to your e-mail dated 15/04/2023.



We are concerned to note to your decision to close your RBL Bank credit card account.



We will attempt to get in touch with you in 5 working days’ time and discuss with you to reconsider your decision to close the credit card relationship.



As per request your RBL/BFL card number ending with XXXXXXX has been blocked and no further transaction will be allowed from the bank’s side. Kindly quote the reference number 63792396, for any further clarification(s).



We would urge you to reconsider your decision considering the benefits that we are offering on the card. You may visit our website www.rblbank.com and refer the appended link to check the benefits available on your card.

https://www.rblbank.com/category/credit-cards



Please follow our Grievance Redressal channel as mentioned in the link below in case your concern is not satisfied to your satisfaction or not responded timely.



https://drws17a9qx558.cloudfront.net/pdfs/grievances/CreditCard_GrievanceRedressalProcess.pdf



Please keep having your trust in us. We look forward to your continued support.



Assuring you of our best services.
 
i too have the same doubt .... what will happen to the zomato credits which we have converted from the edition cash
and if the edition cash is converted as cashback to the shoprite card will it be of the same value of rs 1 or will be devalued???
please suggest best method to utilize the remaining edition cash
What will happen to cashback already converted into Zomato credits.... Anyone have any idea?
 
update - NO Retenbtion but it only blocked not cancelled so i hope rbl would send shoprite ltf will keep until some others of rbl card appear to hold with benefit.
Dear Customer,



This is with reference to your e-mail dated 15/04/2023.



We are concerned to note to your decision to close your RBL Bank credit card account.



We will attempt to get in touch with you in 5 working days’ time and discuss with you to reconsider your decision to close the credit card relationship.



As per request your RBL/BFL card number ending with XXXXXXX has been blocked and no further transaction will be allowed from the bank’s side. Kindly quote the reference number 63792396, for any further clarification(s).



We would urge you to reconsider your decision considering the benefits that we are offering on the card. You may visit our website www.rblbank.com and refer the appended link to check the benefits available on your card.

https://www.rblbank.com/category/credit-cards



Please follow our Grievance Redressal channel as mentioned in the link below in case your concern is not satisfied to your satisfaction or not responded timely.



https://drws17a9qx558.cloudfront.net/pdfs/grievances/CreditCard_GrievanceRedressalProcess.pdf



Please keep having your trust in us. We look forward to your continued support.



Assuring you of our best services.
Just requested cancellation through email. Let me see what they come back for me.
 
Alert! W.e.f. 15-May-2023, your RBL Bank Edition Classic Card will be transferred to LIFETIME FREE RBL Bank Shoprite Credit Card as Edition Card program is getting discontinued. Click https://bit.ly/3UxaVC0 for details.
Worst was done by Zomato. Early applicants like me, got Zomato Pro free for 5 years with the card, then in less than a year they discontinued Zomato Pro and all existing Zomato Pro members were given three months free Zomato Gold. Ridiculous.
 
thinking of asking for a better card than shoprite
but RBL card portfolio is so weird - finding difficult to decide which would be a better credit card really
note: assuming they won't give cards like world safari ltf against zomato edition
 
s
Better to utilize all the points on Zomato itself as it is currently 1:1 points to rupee conversion in Zomato. You still have 1 month to redeem these points on Zomato. It is still uncertain whether the conversion ratio of points will be 1:1 or less for Shoprite credit card.
so its better to convert the zomato edition cash to zomato credits???
will the zomato credits not get devalued or they have a time line???
 
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