Refund issue with Air india

[gaurav007]

My refund is pending for last 2 months, I have escalated to Nodal and appellate as well.

Any thing like ombudsman or something like that?

 

[6ix9ine]

AirSewa + 3 words

 

[sharad131]

I am in same boat. Unfortunately, DGCA is a toothless regulator and doesn't work like RBI Ombudsman. Airsewa is just a ticketing interface and solution is given by Air India / relevant airlines team only. Even if you are unstaifies or there is no resolution you cannot escalate via Airsewa. I have tried nodal, appelate, airsewa, social media already. If things don't move for me I am thinking to send registered letters to MoCA grievance, followed by RTI. https://civilaviation.gov.in/rti/public-grievance

 

[Dragon_slayer]

Mine is also pending since a month. Air India is not even replying to mails even after escalating to PNO

I have raised chargeback from Axis, but even axis hasnt done much about my case yet

 

[nerdy]

My case is pending since 40 days now... No movement... 🙁 I think cosumer forum is the only option...

 

[nerdy]

My case is pending since 40 days now... No movement... 🙁 I think cosumer forum is the only option...

Here is my tweet.. I will request everyone on this community to retweet this as much as possible...

 

[Dragon_slayer]

Did you received any calls after complaining online?

 

[Dragon_slayer]

Received temporary chargeback from Axis.