devsfinance
TF Premier
Hi All,
Just a small thing which I noticed today when I called SBI credit card CC for asking a doubt that my bill is fetched by HDFC Smartpay as Rs 10900.67 however in my sbi card app it shows as 10901 why is that so and what should I do. The person was not having proper knowledge. He confirmed that the bill fetched indeed is correct but I asked what will happen if I let autopay deduct it, there won’t be any penalty right.
He took quite some time but even in the end suggested to confirm with email once to have a written proof etc.
But when the call disconnected I noticed that my balance from Vi(sim) was deducted 51Rs for the call despite me being on unlimited pack. I found it weird that SBI card CC is a special charged number. Haven’t faced this earlier with other banks
So if anyone else also has issue keep the call as short as possible, I am still surprised is it correct or they deducted by mistake or something?
PS: I posted it in bank complaint section as the bank complaint is that it has a different kind of charged number. Mods can move it if needed I myself couldn’t figure out appropriate location though.
Edit: My bad just came across a plethora of such threads over the internet. They are indeed charged may be this had happened but I never noticed as didn’t read the message most often assuming it’s zero anyway.
If I may, wanted to use this reference for TF “Friends”
Just a small thing which I noticed today when I called SBI credit card CC for asking a doubt that my bill is fetched by HDFC Smartpay as Rs 10900.67 however in my sbi card app it shows as 10901 why is that so and what should I do. The person was not having proper knowledge. He confirmed that the bill fetched indeed is correct but I asked what will happen if I let autopay deduct it, there won’t be any penalty right.
He took quite some time but even in the end suggested to confirm with email once to have a written proof etc.
But when the call disconnected I noticed that my balance from Vi(sim) was deducted 51Rs for the call despite me being on unlimited pack. I found it weird that SBI card CC is a special charged number. Haven’t faced this earlier with other banks
So if anyone else also has issue keep the call as short as possible, I am still surprised is it correct or they deducted by mistake or something?
PS: I posted it in bank complaint section as the bank complaint is that it has a different kind of charged number. Mods can move it if needed I myself couldn’t figure out appropriate location though.
Edit: My bad just came across a plethora of such threads over the internet. They are indeed charged may be this had happened but I never noticed as didn’t read the message most often assuming it’s zero anyway.
If I may, wanted to use this reference for TF “Friends”
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