REKYC REQUEST FOR HDFC AND ONE CARD

[Bob78900]

Hey everyone,

I received emails and text messages regarding my HDFC credit card and OneCard (BOB) stating that my KYC is pending and I need to complete re-KYC. I'm unsure if these messages are legitimate.

HDFC is requesting that I complete re-KYC using an Aadhaar-based OTP, while OneCard (BOB) is asking me to book an appointment for an agent to collect the documents.

I’ve attached screenshots of both emails and messages for your review. Could you please help verify their authenticity? Should I proceed with the re-KYC for HDFC using Aadhaar and book an appointment for OneCard?

The email address from which I received the HDFC request is informations@hdfcbank.net, and for OneCard, it’s help@getonecard.app.

If anyone else has received these emails or messages, I would appreciate hearing what you did.

Thank you!

 

[Anupama_Jha]

Messages seems legitimate. How old are these?

 

[lostwords]

Edit: The domain hdfcbk.io is genuine as mentioned by @GTSaketh https://www.technofino.in/community/threads/rekyc-request-for-hdfc-and-one-card.33584/post-836371

Pardon my nuisance that caused confusion.

 

[talkwithfino]

The email address from which I received the HDFC request is informations@hdfcbank.net,

This is from Hdfc Bank officially.
All monthly statements, any updates in T&C of Credit Card are all received through @hdfcbank.net domain
Even the verified tick in gmail is visible

 

[Anupama_Jha]

Classic KYC Scam
The domain hdfcbk.io was registered on 2021 by some vague company (here is the screenshot from Whois)

View attachment 73274

And that bit.ly shortener redirects to Google form https://forms.gle/ZCqSfUVKK2snL8pi9

Banks never user these type of forms for KYC purposes.

Just ignore these messages and don't disclose any sensetive data. If you still want to double-check then call customer care or send email to official mail ID and enquire about the same.

Below is the domain details of official HDFC Bank website

View attachment 73279

Nope. Pls confirm ur findings again

 

[RDR]

Best would be to call the customer care and confirm whether your account needs a re kyc

 

[helloworld]

Both automatically fetch the latest details from CKYC, you do not need to update unless there is some change in that address.

 

[vega]

Hey everyone,

I received emails and text messages regarding my HDFC credit card and OneCard (BOB) stating that my KYC is pending and I need to complete re-KYC. I'm unsure if these messages are legitimate.

HDFC is requesting that I complete re-KYC using an Aadhaar-based OTP, while OneCard (BOB) is asking me to book an appointment for an agent to collect the documents.

I’ve attached screenshots of both emails and messages for your review. Could you please help verify their authenticity? Should I proceed with the re-KYC for HDFC using Aadhaar and book an appointment for OneCard?

The email address from which I received the HDFC request is informations@hdfcbank.net, and for OneCard, it’s help@getonecard.app.

If anyone else has received these emails or messages, I would appreciate hearing what you did.

Thank you!

We get cc related email from hdfcbank.net domain. It's legit one

 

[Bob78900]

Messages seems legitimate. How old are these?

Hdfc is 2-3 days old and one card is in july

 

[Bob78900]

Classic KYC Scam
The domain hdfcbk.io was registered on 2021 by some vague company (here is the screenshot from Whois)

View attachment 73274

And that bit.ly shortener redirects to Google form https://forms.gle/ZCqSfUVKK2snL8pi9

Banks never user these type of forms for KYC purposes.

Just ignore these messages and don't disclose any sensetive data. If you still want to double-check then call customer care or send email to official mail ID and enquire about the same.

Below is the domain details of official HDFC Bank website

View attachment 73279

In hdfc they also gave an option to send docs over the email and also by post

 

[bing1309]

You can call customer care and ask if kyc is due and if yes ask for further instructions

 

[lostwords]

In hdfc they also gave an option to send docs over the email and also by post

Then well and good. Kindly double check everything.
Nowadays banks contradict their own terms and policies, and when any scam happens then they play the passing game.

 

[Khush]

This is from Hdfc Bank officially.
All monthly statements, any updates in T&C of Credit Card are all received through @hdfcbank.net domain
Even the verified tick in gmail is visible

This could be HDFC Bank but the tick in emails does not mean it's from HDFC bank. Even I can get a tick next to my email. Google it, you'll know.

 

[jasonstatham]

Both are legit, Sbi cards update kyc (photo) every year as per RBI rule, never saw other bank doing. But both the emails and msg are genuine.

 

[tchawla2]

Classic KYC Scam
The domain hdfcbk.io was registered on 2021 by some vague company (here is the screenshot from Whois)

View attachment 73274

And that bit.ly shortener redirects to Google form https://forms.gle/ZCqSfUVKK2snL8pi9

Banks never user these type of forms for KYC purposes.

Just ignore these messages and don't disclose any sensetive data. If you still want to double-check then call customer care or send email to official mail ID and enquire about the same.

Below is the domain details of official HDFC Bank website

View attachment 73279

The emails are definitely legit. Your findings on the other hand.

 

[GTSaketh]

Classic KYC Scam
The domain hdfcbk.io was registered on 2021 by some vague company (here is the screenshot from Whois)

View attachment 73274

And that bit.ly shortener redirects to Google form https://forms.gle/ZCqSfUVKK2snL8pi9

Banks never user these type of forms for KYC purposes.

Just ignore these messages and don't disclose any sensetive data. If you still want to double-check then call customer care or send email to official mail ID and enquire about the same.

Below is the domain details of official HDFC Bank website

View attachment 73279

Are you sure?

https://www.hdfcbank.com/personal/useful-links/important-messages/stayvigil/hdfc-bank-url