Hey everyone,
I received emails and text messages regarding my HDFC credit card and OneCard (BOB) stating that my KYC is pending and I need to complete re-KYC. I'm unsure if these messages are legitimate.
HDFC is requesting that I complete re-KYC using an Aadhaar-based OTP, while OneCard (BOB) is asking me to book an appointment for an agent to collect the documents.
I’ve attached screenshots of both emails and messages for your review. Could you please help verify their authenticity? Should I proceed with the re-KYC for HDFC using Aadhaar and book an appointment for OneCard?
The email address from which I received the HDFC request is
informations@hdfcbank.net, and for OneCard, it’s
help@getonecard.app.
If anyone else has received these emails or messages, I would appreciate hearing what you did.
Thank you!