[RESOLVED] Amazon Welcome Gift Voucher not redeeming

[Vaasu Annan]

Hello all, I recently got a SimplyClick Card, and as part of the Welcome Offer, I was eligible for a ₹500 Amazon Gift Voucher on payment of the Annual charges. I got the code for the voucher by email from E.Voucher@sbicard.com; However, when I tried to redeem it, it ended up in error. I raised a complaint with SBI Card, and after a week of no response, I called them, and they informed me that the code I have is valid as per their investigation.

Has anyone else in here faced this issue? What am I supposed to do here? How can I escalate the issue?

Edit: Issue has been resolved. Thanks to Copycat. Post#15

 

[roygarg]

If promo code applied can it be removed if I decide not to proceed with the checkout ?

i think so

 

[Master Chief 117]

I also got a 15 digit alphanumeric code for SimplyClick. But in my case, its not working in add gift card page neither in promo code during checkout.

Problem resolved ?

 

[roygarg]

Problem resolved ?

Yes. Tried today and worked

 

[Master Chief 117]

Yes. Tried today and worked

Where did it work ? Gift card or Gift voucher or promocode at checkout ?

 

[roygarg]

Where did it work ? Gift card or Gift voucher or promocode at checkout ?

It was either Gift card or Gift voucher but not promocode at checkout.