RM messed up and upgraded the wrong account to IDFC First Select

[Riya Sharma]

I used to have a Salary account with IDFC First but I stopped using it a couple of months ago. Last week I went to my local branch to open a Savings account and deposited 3lk cheque to make it IDFC Select. I found out today that instead of upgrading the newly opened Savings account to Select banking he accidentally upgraded the Salary account.

What should I do? Do I tell him and ask him to upgrade the newly opened account? Will he downgrade the Salary account? Should I just use the Salary account as a Savings account?

 

[quino]

i believe Select program upgradation is done at Cust. Id level, not account basis.

 

[Riya Sharma]

i believe Select program upgradation is done at Cust. Id level, not account basis.

Are you sure? Since I can see the Visa Platinum Debit Card for the new account but the Select Card is linked to the old Salary account.

 

[Ram1]

They just upgrade customer id to premium programs like select, wealth.. So ur first account will get effected first, if ur 2nd account is linked in the same customer id, then consider it under select too.

 

[Riya Sharma]

They just upgrade customer id to premium programs like select, wealth.. So ur first account will get effected first, if ur 2nd account is linked in the same customer id, then consider it under select too.

So how do I link the Select Debit Card to the new Savings account?

 

[Ram1]

So how do I link the Select Debit Card to the new Savings account?

No nothing like that, leave that select debit card, its just that ur salary account debit card upgraded to select debit card. It has no relation to our ur 2nd savings account

 

[Riya Sharma]

No nothing like that, leave that select debit card, its just that ur salary account debit card upgraded to select debit card. It has no relation to our ur 2nd savings account

So will I my new Savings account’s Debit Card also get upgraded to Select DC?

 

[Ram1]

According to ur series of events, first Ur savings account got opened & normal dc issued then they placed select upgrade.
Salary account with existing dc Upgraded to select dc. Ur second ac dc also gets upgraded to select very soon.

 

[Ram1]

So will I my new Savings account’s Debit Card also get upgraded to Select DC?

Exactly it just takes little time

 

[Riya Sharma]

Thank you. ,

 

[Ram1]

Similar thing happened to me.
I had salary account with idfc, asked for wealth. Rm scammed and upgraded to select without telling me.
I closed that account

After 6months, gave direct 10L IP to get wealth account directly. BM also agreed.
I'm shocked That new account linked to old customer id and I got select account and select dc in the kit

They told we can't upgrade to wealth now, as new account fetched old account premium account status.

These guys are scammers