Why do offline stores hate Amex so much?
Went to Dell store to buy a laptop some time back hoping to pay using Amex, only for the plans to be hampered as the merchant wanted a 3.5% charge over the bill amount. At this point of time, from my past experiences, I feel these merchants quote any arbitrary rate to prevent people from using credit cards.
I even contacted Amex regarding the same and they told that it is against their merchant agreement to pass on these charges to customers. But, this campaign by merchants against Amex cards seem to have no end. Is there a way an action be taken against such merchants?
Went to Dell store to buy a laptop some time back hoping to pay using Amex, only for the plans to be hampered as the merchant wanted a 3.5% charge over the bill amount. At this point of time, from my past experiences, I feel these merchants quote any arbitrary rate to prevent people from using credit cards.
I even contacted Amex regarding the same and they told that it is against their merchant agreement to pass on these charges to customers. But, this campaign by merchants against Amex cards seem to have no end. Is there a way an action be taken against such merchants?
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