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Sapphiro Lounge Access Denial despite 75k+ spent

pankaj_ji

TF Premier
ICICI Banks new idea to deny Lounge if sapphiro card holder spends 75k+ / quarter for lounge.
Now they are claiming one need to spend on single mastercard,/, amex variant. (Combined spend won't count).
So they
still denying lounge access,citing excuse that whole 75k+ needs to spent on a single card (not on Mastercard -Amex combo)

 

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icici rocks!! ya fir kisi bewakuf customer care ka reply hoga, usually first point of contact customer care chomu hi hote hai, kuch bhi boldete hai, that's why i avoid interacting them on call
Not showing lounge access on dreamfolks too...
 
icici rocks!! ya fir kisi bewakuf customer care ka reply hoga, usually first point of contact customer care chomu hi hote hai, kuch bhi boldete hai, that's why i avoid interacting them on call
You are right, first agent told that since I used lounge in October so can't use now.. I gave him good lecture...then he put phone on hold and then after 2 days got another call and got this gyaan from a lady executive
 
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