Dear members,
Recently I got SBI BPCL rupay credit card as additional card to my 1+ yo Cashback credit card as an offer was going on in app.
The card was instantly approved and issued on 19 December, January 4 was the statement date, 23 January was the payment date.
I rely on Cred to pay my bills timely (I know, risky and I am paying the price), since I have 10+ credit cards and I am somewhat of a collector. I forgot to add the card there and Cred missed giving me notification.
On 27 January I got a reminder call from SBI Cards*, realised the mistake, and paid the dues of Rs. 1,180 instantly. From 23rd to 27th, 4 days had passed. On 26th January, I see Rs.750 of late fee excl. tax has been levied.
*Before that I did not receive any notification from SBI, they called on the 4th day, conveniently after the RBI's grace period, and now here I stand.
I called SBI Cards today, twice, to reverse the fee, the first one took a request, and it was rejected citing 'internal policy' (got SMS), he told me I have to use the card minimum 6 months before they can reverse these fees i.e., finance, late fee, annual fee etc. Neither they were helpful about late fee report suppression to credit bureaus.
I feel depressed since I have never missed a single payment before, I have 4 y long credit history, and score of 778. The card hasn't been reported to CIBIL yet.
Is there anything that can be done? Or I must sit there and see my credit score collapse. I have read SBI does report the tiniest underpayments and late payments.
Recently I got SBI BPCL rupay credit card as additional card to my 1+ yo Cashback credit card as an offer was going on in app.
The card was instantly approved and issued on 19 December, January 4 was the statement date, 23 January was the payment date.
I rely on Cred to pay my bills timely (I know, risky and I am paying the price), since I have 10+ credit cards and I am somewhat of a collector. I forgot to add the card there and Cred missed giving me notification.
On 27 January I got a reminder call from SBI Cards*, realised the mistake, and paid the dues of Rs. 1,180 instantly. From 23rd to 27th, 4 days had passed. On 26th January, I see Rs.750 of late fee excl. tax has been levied.
*Before that I did not receive any notification from SBI, they called on the 4th day, conveniently after the RBI's grace period, and now here I stand.
I called SBI Cards today, twice, to reverse the fee, the first one took a request, and it was rejected citing 'internal policy' (got SMS), he told me I have to use the card minimum 6 months before they can reverse these fees i.e., finance, late fee, annual fee etc. Neither they were helpful about late fee report suppression to credit bureaus.
I feel depressed since I have never missed a single payment before, I have 4 y long credit history, and score of 778. The card hasn't been reported to CIBIL yet.
Is there anything that can be done? Or I must sit there and see my credit score collapse. I have read SBI does report the tiniest underpayments and late payments.
