SBI Customer Segment Upgrade

[RM95]

SBI has 4 customer segments - Silver, Gold, Diamond and Platinum. Can a customer segment be upgraded directly from Silver to Platinum if the eligibility criteria is satisfied?
If so, can this be done online, or by visiting the branch directly?

 

[Iamshashikant]

There are reward by x if we have different segment.

 

[Iamshashikant]

Anyone got these 2x/3x rewards?

 

[pprakash11]

Kitna bhi segment upgrade krlo, services aur features Zero Balance wale hi milenge!!

🤭🤭

#SBI Lunch Break

 

[Trust Me]

Kitna bhi segment upgrade krlo, services aur features Zero Balance wale hi milenge!!

But don't you get a free debit card at least? Also, zero balance requirement in regular accounts is not a permanent feature, -- keeps changing.

 

[pprakash11]

But don't you get a free debit card at least? Also, zero balance requirement in regular accounts is not a permanent feature, -- keeps changing.

DC is chargeable.
Though Zero Balance requirement is a good thing to have 🙂

 

[Walter White]

DC is chargeable.
Though Zero Balance requirement is a good thing to have 🙂

Atleast SBI faltu products bechne ke liye call nhi karta.

 

[4uziaul]

Atleast SBI faltu products bechne ke liye call nhi karta.

Call karega bhi kaise call karne ke liye kaam karna padega target bhi hona chahiye jab koi tension nahi life mast chal raha hai 🤣

 

[Walter White]

Call karega bhi kaise call karne ke liye kaam karna padega target bhi hona chahiye jab koi tension nahi life mast chal raha hai 🤣

Isliye Public Sector Banks best hai.....peace of mind rehta hai. Jab tak sab sahi chal raha hai accha hai. Waise problems rarely hi aati hai. 😂

 

[Trust Me]

DC is chargeable.🙂

So after maintaining a minimum of 5L to 30 L TRV for Gold, Diamond and Platinum segments one doesn't even get a free DC?!

I now understand why their Wealth Management account is called "Exclusif". -- They do get a free DC at least !

 

[pprakash11]

So after maintaining a minimum of 5L to 30 L TRV for Gold, Diamond and Platinum segments one doesn't even get a free DC?!

Nope! Salary Account Holders perhaps get a free dc.

I now understand why their Wealth Management account is called "Exclusif". -- They do get a free DC at least !

Yes🤣

 

[AritraSaha]

But don't you get a free debit card at least? Also, zero balance requirement in regular accounts is not a permanent feature, -- keeps changing.

I think the you get unlimited atm transaction for 1 lac.

 

[kjs]

Isliye Public Sector Banks best hai.....peace of mind rehta hai. Jab tak sab sahi chal raha hai accha hai. Waise problems rarely hi aati hai. 😂

True. Log yeh samaj na hee nahi chahte. Its less hassle. I get calls from ICICI randomly asking that I was going to their loan products on mobile app which i didnt. When i replied arrogantly they changed the talks telling its a service call. HDFC Customer care is not upto the mark. Axis was good but there was a lot of cross selling. Opened kotak 811 got 20 calls for credit card had to complain on Twitter.

 

[kishorvr]

I got an upgrade offer to diamond and gave consent. It's been more than three months and it is not fulfilled. CS says go to the branch. Should I go or let be? If I go and if it changes to diamond, can I get their select version of the debit card?

 

[varunagarwal]

Is there a group/family ID that can be created like other banks in SBI ?

Also, Does AQB SB and TRV both have to be met for each account ?

Yes , Now They have started Family banking program called SBI Rishtey where your exisiting account benefits will be transffered to your family id linked accounts

 

[gischethans]

I got an upgrade offer to diamond and gave consent.

Where exactly did you get this prompt? My account has been stuck at Silver for years despite being eligible for Platinum/Diamont.

 

[kishorvr]

Where exactly did you get this prompt? My account has been stuck at Silver for years despite being eligible for Platinum/Diamont.

Online itself I got it. I gave the consent. I don't know what triggers the criteria.

 

[2025]

Anyone got these 2x/3x rewards?

I never got the additional benefits. Customer care ppl are also clueless. SBI rewardz team don't even know these features exist. Whenever I try to know more on this they just divert the conversation towards campaign or iocl dc as advertised in rewardz portal.

 

[adhyanrules]

HNI banking is available as SBI Wealth where your TRV should be 30L

doesn't matter how much money you have in SBI. Service is same for everyone 😂

 

[KGF]

Mine should be in platinum and sometimes it even goes to Wealth eligibility, but its still at very basic level. Its saying:
You have given your consent as "NO" for segmentation.

I really like using SBI for no-nonsense services and I already emailed them and they replied to go to the branch. Jeez, thanks 😒