So from 2020 until now, you must have spent around 3 lakhs or more in 2 anniversary years at least. During your call with SBI, utilize this information and express that the current card is not worth the fees. Request them to either convert the card to a Lifetime Free (LTF) version if that not work or downgrade it to a different entry-level card. Use your negotiation skills to make your case. If they don't agree initially, try asking for some vouchers or benefits in exchange for the fees you're paying. Make an effort to retain the card. If they still don't budge, you can threaten to cancel the card via the SBI app. SBI will likely call you and inquire about your intention. Their negotiation will be based on your spending pattern and whether it is valuable to them. If your spending is significant, they might retain you as a customer and potentially offer the card as LTF.