Sbi unipay payment failed how to recover back

[AlgoTrader]

one of my cc bill payment showed as success but it was not credited to the cc account. Moreover transaction is not even showing in transaction history in sbi unipay portal.. I was planning to close this credit card today, now it is all messed up, as i dont know whether the transaction was successful or failed. Need to wait till refund is created to account or to the card :S
PS: used SBI DC to pay SBI CC Bill in SBI Unipay portal

 

[rojajimmy]

I have had failed transactions and amount refunded in 3-4 days. Since its diwali holidays, my refund for 2 failed transactions of 38k each (total 76k) is pending as well. (transaction date -24th October)

I have emailed them so lets see. I hope its done sometime soon.

 

[ARCHISMAN_DAS]

Is there any issue in canara setu .. can't fetch the bill for any cards...are u guys facing the same?

 

[Shubham_96]

Based on other messages that I had read on the site, you need to wait for up to 5 working days for the auto refund, hence wait till this Friday.

You got your money back?

 

[Shubham_96]

I have had failed transactions and amount refunded in 3-4 days. Since its diwali holidays, my refund for 2 failed transactions of 38k each (total 76k) is pending as well. (transaction date -24th October)

I have emailed them so lets see. I hope its done sometime soon.

Hey Did you recieve your money back? I also faced same issue, my money got debited and transaction failed in SBI Unipay.
Apart from this mail - support.unipay@sbi.co.in, Is there any other way to communicate with them?

 

[6ix9ine]

Hey Did you recieve your money back? I also faced same issue, my money got debited and transaction failed in SBI Unipay.
Apart from this mail - support.unipay@sbi.co.in, Is there any other way to communicate with them?

They don't respond, wait for 3-5 working days. You will get automatic refund.

 

[rojajimmy]

Hey Did you recieve your money back? I also faced same issue, my money got debited and transaction failed in SBI Unipay.
Apart from this mail - support.unipay@sbi.co.in, Is there any other way to communicate with them?

4-5 days is noirmal and I got it back on 5th day but I was kinda sure it will be delayed due to diwali holidays

 

[Shubham_96]

4-5 days is noirmal and I got it back on 5th day but I was kinda sure it will be delayed due to diwali holidays

Please let me know once you got refund.

 

[rojajimmy]

I did mention

Please let me know once you got refund.

it that I did on 5th day.

 

[Arfin1990]

Hlo guys i do a transaction on sbi unipay for credit card bill payment with hdfc platinum debit card but the payment is get failed and the amount is deducted from my account and didn't not receive back till now so what is the process to recover my amount i need urgently my payment bcoz my credit card bill is due

Sir
Within max 7 days money will be refunded.
Kindly complain in hdfc customer care

 

[avikrish]

Hlo guys i do a transaction on sbi unipay for credit card bill payment with hdfc platinum debit card but the payment is get failed and the amount is deducted from my account and didn't not receive back till now so what is the process to recover my amount i need urgently my payment bcoz my credit card bill is due

I got transaction failed, amount deducted, cc account not got amount, hdfc says contact merchant, how to contact SBI unipay ? It's been 5 working days not received my amount