Here with a tale of somewhat rejection.
Profile
4 Year Credit history
CIBIL 777
Highest Card Limit 4.6L
I run two businesses, one being a retail shop and the other a contract firm.
Since my shop is not at a serviceable area I thought better to put my contract firms address as my work address. So the guy came and verified that and the next day I get a rejection saying I don’t meet the income criteria of 6 L which I clearly do as per my ITR. So I send a mail to CC Head of AMEX saying the same. This morning, I get a call saying that I am not eligible for plat travel as per my income but I am eligible for Plat Reserve and I can apply for it right away even while being on the phone, which I politely declined and asked them to put it in writing that “50 lacs income is required for plat travel if you are holding a contract firm of a construction firm.”
Everyone keeps praising Amex for their professionalism but here I feel like it has failed them.
Profile
4 Year Credit history
CIBIL 777
Highest Card Limit 4.6L
I run two businesses, one being a retail shop and the other a contract firm.
Since my shop is not at a serviceable area I thought better to put my contract firms address as my work address. So the guy came and verified that and the next day I get a rejection saying I don’t meet the income criteria of 6 L which I clearly do as per my ITR. So I send a mail to CC Head of AMEX saying the same. This morning, I get a call saying that I am not eligible for plat travel as per my income but I am eligible for Plat Reserve and I can apply for it right away even while being on the phone, which I politely declined and asked them to put it in writing that “50 lacs income is required for plat travel if you are holding a contract firm of a construction firm.”
Everyone keeps praising Amex for their professionalism but here I feel like it has failed them.