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[Solution] Indusind Online Saving Account Opening Problem And My Experience

theda

TF Premier
If you ever create a Fixed Deposit through Paytm or Airtel Payments bank then those deposits are maintained by Indusind Bank. Now If you never had a relationship with Indusind Bank then Paytm/Airtel will share your KYC details with them. thus generating a customer id.

After this if you try to open a Indusind or INDIE account online it will show an error that you are already a customer so you can't proceed online.

For me, I wanted the INDIE account really bad but it says your AADHAR is not linked. And the only solution for that was to open a normal Indusind account and then go to net banking and link aadhar. But I couldn't do It online as I had a Paytm FD.

Luckily I knew an agent from Indusind Bank. So, I contacted him and he asked my PAN number to search in his system. After few minutes my problem was fixed.

The best thing is that I did not have to complete the Video kyc as they already had my kyc details. My account got opened within minutes.

The problem was that when registering to indusmobile. It treated me as existing customer so asked for debit card details which I did not had. So, I had to wait until my debit card was delivered to use the account.

But as soon I got the debit card, I registered for netbanking, linked the aadhar and opnened Indie account.

I got the indusind delite account with delite debit card which had 5% cashback on fuel, dining and entertainment. Also recently got 4% cashback offer on making payment of 20000 through debit card between OCT-NOV.


I asked him If I can share his number with others and he said yes. So, if you are having the same problem DM me or ask here I will share his contact details.

Edit: Can't share his contact details anymore as he asked me not to. But If anyone need help DM me your contact details I will give it to him and he will contact you back.
 
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Edit: Can't share his contact details anymore as he asked me not to. But If anyone need help DM me your contact details I will give it to him and he will contact you back.
I have shared my details in DM. Please do help me out. I am fed up with IndusInd customer service team as they are unable to resolve my issue
 
If you ever create a Fixed Deposit through Paytm or Airtel Payments bank then those deposits are maintained by Indusind Bank. Now If you never had a relationship with Indusind Bank then Paytm/Airtel will share your KYC details with them. thus generating a customer id.

After this if you try to open a Indusind or INDIE account online it will show an error that you are already a customer so you can't proceed online.

For me, I wanted the INDIE account really bad but it says your AADHAR is not linked. And the only solution for that was to open a normal Indusind account and then go to net banking and link aadhar. But I couldn't do It online as I had a Paytm FD.

Luckily I knew an agent from Indusind Bank. So, I contacted him and he asked my PAN number to search in his system. After few minutes my problem was fixed.

The best thing is that I did not have to complete the Video kyc as they already had my kyc details. My account got opened within minutes.

The problem was that when registering to indusmobile. It treated me as existing customer so asked for debit card details which I did not had. So, I had to wait until my debit card was delivered to use the account.

But as soon I got the debit card, I registered for netbanking, linked the aadhar and opnened Indie account.

I got the indusind delite account with delite debit card which had 5% cashback on fuel, dining and entertainment. Also recently got 4% cashback offer on making payment of 20000 through debit card between OCT-NOV.


I asked him If I can share his number with others and he said yes. So, if you are having the same problem DM me or ask here I will share his contact details.

Edit: Can't share his contact details anymore as he asked me not to. But If anyone need help DM me your contact details I will give it to him and he will contact you back.
Hey there I am also facing the same issue .. I have contacted the customer care several times and from there I visited offline branch which is about 52 km apx from my home, After several requests they told me that my CIF ID is suspended and said to email their official mail id and request them to un-suspend my CIF and only after then they will be able to help me. But after trying email and dms on X, no one seems to understand what should be done in this case. Then after searching on google I get to know I am not the only one with this problem. I have registered to this forum just to talk to you. please DM me.
 
@theda I am unable to DM u, if u don't mind can u text me. I am a newbie here. I don't make any FD through Paytm or any. I would like to open delite account and currently holding indie, would like to maintain both. Getting error while trying to open delite, it's asking to contact customer care. Kindly help me bro.
 
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Check you DM and follow the step to resolve the problem.
Can you please share with me the steps to resolve this as well? I have the same error message that your aadhaar details are not tokenization against your indie account and hence I am unable to login to indie. Didn't get any useful support from indie support or branch.
 
Bro today my friend try to open Indusland zero balance account and he paid 500 before VKYC but at a time of VKYC he had pan card which was minor but he's major now so the agent rejected his KYC. But now the concern is how he gets back his ₹500. Now he don't want to open bank account with Indusland
 
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I have IndusInd savings account which is working fine.. in past i have paytm fd as well.. which is closed now..
But it’s not allowing me to open indie account.. indie cc not replying on email and on phone they said some issue with aadhar which they are working on fix
@theda anyway to solve this issue?
Are you able to open indie account? I have also indusind delight savings account,and working fine but i am unable to open INDIE ACCOUNT. After putting PAN number and aadhaar OTP, error comes .
Tell you what you did for opening indie account
 

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