(Solved) [AirTel] Receiving less cashback credited for the 3rd consecutive month

[akshayhs]

I am not sure if I am failing at my Mathematics or Axis is failing theirs. Getting less cashback credited for the third consecutive month. Got 895 credited instead of 1027 (After considering cap of 500 for Z/S/B transactions).

Edit: I am attaching my transactions for this month. If someone is interested or has time and patience to go through it, please do and let me know if I have go back to school again)

Transaction Summary
Date	Transaction Details	Amount (INR)	Debit/Credit	Expected Cashback	Z/S/B	Utilities	AirTel Postpaid	Grand Total (Capped)
30 Nov '23	UPI PAYMENT RECEIVED	₹ 9,008.87	Credit
28 Nov '23	ZOMATO INTERNET PRIV, www.hyperpure, IND	₹ 148.24	Debit	14.824​	14.824​
27 Nov '23	CASHBACK CREDIT NOV 2023	₹ 871.00	Credit
26 Nov '23	ZOMATO INTERNET PRIV, www.hyperpure, IND	₹ 281.99	Debit	28.199​	28.199​
25 Nov '23	Innovative Retail Conc, Bangalore, IND	₹ 3,105.83	Debit	310.583​	310.583​
24 Nov '23	ZOMATO INTERNET PRIV, www.hyperpure, IND	₹ 378.94	Debit	37.894​	37.894​
23 Nov '23	ZOMATO INTERNET PRIV, www.hyperpure, IND	₹ 144.24	Debit	14.424​	14.424​
19 Nov '23	BUNDL TECHNOLOGIES P, www.swiggy.in, IND	₹ 220.00	Debit	22​	22​
18 Nov '23	Zomato Private Limited, Gurgaon, IND	₹ 192.21	Debit	19.221​	19.221​
18 Nov '23	UPI PAYMENT RECEIVED	₹ 8,634.00	Credit
17 Nov '23	BUNDL TECHNOLOGIES P, www.swiggy.in, IND	₹ 1,554.00	Debit	155.4​	155.4​
17 Nov '23	BUNDL TECHNOLOGIES P, www.swiggy.in, IND	₹ 44.00	Credit
15 Nov '23	Airtel, Gurgaon, IND	₹ 905.50	Debit	90.55​		90.55​
11 Nov '23	ZOMATO LIMITED, GURGAON, IND	₹ 192.95	Debit	19.295​	19.295​
10 Nov '23	AIRTEL PAYMENTS BANK L, GURGAON, IND	₹ 1,188.26	Debit	297.065​			297.065​
10 Nov '23	Airtel, Gurgaon, IND	₹ 1,398.30	Debit	139.83​		139.83​
10 Nov '23	ZOMATO LIMITED, GURGAON, IND	₹ 213.54	Debit	21.354​	21.354​
** End of Statement **	​	​	​	1170.639​	643.194​	230.38	297.065	1027.445

Edit: Their systems for Axis Ace are calculating accurately regarding cashbacks for each transactions. No idea if there is a problem even with Axis FK as I don't have that card with me.

 

[004archit]

Same with me , one Airtel recharge show airtel payment bank and Cashback not received for that.

 

[akshayhs]

 

[card-shard]

Did you get this automatically, or you had to raise complain for this.

 

[akshayhs]

Did you get this automatically, or you had to raise complain for this.

I had raised a complaint for October spends. Didn't do it for November because in my mind that attempt would go waste. The cashback though was credited automatically.

 

[iamdhamo]

How to raise complaint with pno? Any mail id

 

[D₹V]

How to raise complaint with pno? Any mail id

pno@axisbank.com
. .

 

[Cebu]

Just now noticed, Axis has removed cashback on Instamart. If someone has done a transaction recently. Kindly confirm 😁

 

[iamdhamo]

Just now noticed, Axis has removed cashback on Instamart. If someone has done a transaction recently. Kindly confirm 😁

Does tneb payments comes under government services

 

[akshayhs]

Does tneb payments comes under government services

Unless you pay it through AirTel Thanks, it could be.

 

[nickee007]

Yep, Confirmed.
Instamart transactions are counted towards 1% only (not 10%).

Just now noticed, Axis has removed cashback on Instamart. If someone has done a transaction recently. Kindly confirm 😁

 

[Cebu]

What's the merchant name that is getting cashback on Swiggy ? I did all transactions after terms changed only for the food but still confused the cashback calculation for my statement

 

[4uziaul]

What's the merchant name that is getting cashback on Swiggy ? I did all transactions after terms changed only for the food but still confused the cashback calculation for my statement

Use Cred for Swiggy.

 

[Cebu]

Use Cred for Swiggy.

I used cred during nov -dec and I received lowest cashback for that month. So not sure if cred swiggy actually works