[SOLVED] HDFC Netbanking declining transaction

[im-raghav]

Hi All,
I am trying to foreclose my groww personal loan which takes me to hdfc net banking but when I try to pay using my account it gets declined. Error in screenshots. Also, talked to hdfc customer support they say the account is fine, with no issues. Talked with Groww they say might be an issue with your bank only.
Anyone knows what might be the issue

 

[souvikr]

Looks like there is some daily transaction limit. Try paying it with multiple transactions of smaller amount.

 

[deep@vie]

Hi All,
I am trying to foreclose my groww personal loan which takes me to hdfc net banking but when I try to pay using my account it gets declined. Error in screenshots. Also, talked to hdfc customer support they say the account is fine, with no issues. Talked with Groww they say might be an issue with your bank only.
Anyone knows what might be the issue
View attachment 27000View attachment 27001

Directly login to netbanking & see if you can transfer the funds to loan account if not ask the customer care to share a link for payment.

 

[skap9731]

is foreclosure allowed?
did you test your netbanking on any other site?

 

[deep@vie]

is foreclosure allowed?
did you test your netbanking on any other site?

It depends on the loan agreement, he needs to call/e-mail customer care.
Foreclosure is allowed,needs to confirm how much he had to pay over & above principle,5% or something else

 

[Deleted member 11974]

It depends on the loan agreement, he needs to call/e-mail customer care.
Foreclosure is allowed,needs to confirm how much he had to pay over & above principle,5% or something else

fixed rate laons have a foreclosure penalty of 3% + gst

 

[im-raghav]

It worked now, there is something called the TPT limit in HDFC default 2 lakhs, increased it and it was successful then. Wasted hours with hdfc customer support they had no idea

 

[D₹V]

It worked now, there is something called the TPT limit in HDFC default 2 lakhs, increased it and it was successful then. Wasted hours with hdfc customer support they had no idea

Congrats, mark the title as solved.

 

[im-raghav]

Congrats, mark the title as solved.

Sorry I am new here how to mark as solved ?

 

[D₹V]

Sorry I am new here how to mark as solved ?

Edit the title and add [Solved] in start.

 

[deep@vie]

Congratulations 🎊

It worked now, there is something called the TPT limit in HDFC default 2 lakhs, increased it and it was successful then. Wasted hours with hdfc customer support they had no idea