Standard chartered finance charges

[Utkarsh]

I've been charged interest on standard charted card even though I made the payment within 3 days grace period but all in vain. I have even shared RBI guidelines with them but no gain. What can be done or if someone else faced same issue?

 

[Tejo]

I've been charged interest on standard charted card even though I made the payment within 3 days grace period but all in vain. I have even shared RBI guidelines with them but no gain. What can be done or if someone else faced same issue?

When did you did payment
When the payment Settled

What is due date?

Does the conversion is with nodal/grievance officer?

 

[Wealth is my birth right!]

Just adding the msg received today:
Dear client, with effect from 19-Feb-24, a processing fee of 1% (plus taxes) will be levied on all EMI transactions availed at retail outlets and E-com websites/apps using StanChart credit card. Know more: https://bit.ly/3U5bWU0. T&C apply.