Statement DB – RP Forefeit For CBK Offer, SBI card reward debited, Why?

[sathish]

in my simply click cc amount debited ₹183.75 & 3000+ RP. now my RP is 0
any one know the reason

 

[Mars_rover]

But doing it first time was their mistake and doing it every time is their problem. Why are they allowing it again?
My account debited 590 again. Was debited similarly last year too I guess.
Would fight them this time. Why should I pay for their system errors.
Dodgy bank.

Anyone filed complaint with RBI for same?

 

[gabu]

Anyone filed complaint with RBI for same?

Not yet. First I need to follow up with these assholes.

 

[hbd]

Anyone filed complaint with RBI for same?

yep firstly we need to wait 1 month before filing a complaint with RBI
Although I doubt RBI will help here, I saw the last year's threads. What eventually ends up happening is the SBI team points out to their T&C which specifically mentions that they are allowed to deduct a value equivalent to reward points in case the reward points are not available with SBI, thus RBI ombudsman will close the issue as technically/legally SBI hasn't done anything against their T&C.

 

[pradeep8184]

I lost around 4200 point and also i have to pay 120. I wrote email and below is their reply:

Dear Mr. Pradeep Agrawal,

Thank you for writing to SBI Card.

This is with reference to your communication dated 6/1/2024.
Reward Points Forfeit: We would like to inform you that With immediate effect, Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited, as per Offer Program T&C.
Reward Points will be forfeited for all transactions done during offer period and considered for Offer computation.
In case cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from the card account.
You can visit the below link for more information on Reward Program Terms & Conditions. https://www.sbicard.com/en/tnc.page


Your valued feedback will further help us in improving our products and services. We request you to share your experience with us through feedback link shared on your registered email id.
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If you are not satisfied with the response, you can write to Nodal Officer, Customer Service by clicking here or use the Escalate Button on the webpage. You will receive a response within 5 days.

 

[msk1437]

I got this same debit in SBI Vistara Card statement. Has anyone been successful in getting a refund via RBI or national consumer forum.

Hi
I got deducted in a similar way.. I've been already facing a bunch of issues with SBI card and this adds fuel to fire... shittiest bank no comparison

Did you get any help anywhere?

 

[abhilashasahay7735@gmail.]

Same issue. Contacted bank that why this 3000+ Rs. I have to pay, they are telling check Term and conditions.

 

[harry_potter]

Now, I got the same
6k points and 250 deducted
did anyone got any new update?

They might have not credited points in such cases, crediting and debiting is such a dumbest thing ever.

 

[CardTox]

Seriously? I purchased during the Great India sale for almost 1 lakh, i got full 5,000 cb, they are going to deduct it now? Whats wrong with these stupid people!

 

[kumars_001]

Seriously? I purchased during the Great India sale for almost 1 lakh, i got full 5,000 cb, they are going to deduct it now? Whats wrong with these stupid people!

Yes. They have been doing this from past few years

 

[6ix9ine]

Now, I got the same
6k points and 250 deducted
did anyone got any new update?

They might have not credited points in such cases, crediting and debiting is such a dumbest thing ever.

Seriously? I purchased during the Great India sale for almost 1 lakh, i got full 5,000 cb, they are going to deduct it now? Whats wrong with these stupid people!

This is nothing new. It's clearly stated in their recent T&C. I would advise both of you to read through it.

You cannot earn both flat cashback and reward points on the same purchase. That would be a double dip. SBI will revoke the reward points after 3-4 months.

 

[harry_potter]

This is nothing new. It's clearly stated in their recent T&C. I would advise both of you to read through it.

You cannot earn both flat cashback and reward points on the same purchase. That would be a double dip. SBI will revoke the reward points after 3-4 months.

Eating directly from the front is certainly more practical than the awkwardness of trying to eat with your hand reaching behind your neck (just like how SBI's unnecessarily making it complicated)

 

[6ix9ine]

Eating directly from the front is certainly more practical than the awkwardness of trying to eat with your hand reaching behind your neck (just like how SBI's unnecessarily making it complicated)

Haha, agreed. If they were going to deduct it, it's better to deduct firsthand. I don't understand their logic either.

 

[KGF]

Just got around 3k points and 50rs debited. Haven't even used the card in many months.

 

[harry_potter]

Just got around 3k points and 50rs debited. Haven't even used the card in many months.

it's could be due to usage of before that many months ago you haven't used