Suggest a good double door refrigerator

[vishalgupta2]

I'm in Bangalore. Can someone provide some data for the city?

I am in Bangalore and I won't buy anything IFB even if it was free.

I had bought an IFB Washing Machine (their flagship model, the one with storage for detergent etc at bottom) a few years ago. My experience was:

• Their installation team is terrible, had only 1 agenda to sell as many stuff they could during installation. It was very apparent they had hired super cheap detergent salesmen
• My Machine broke in 2 days coz of bad installation (the guy installed the machine slanted to be able to sell a stand. The bottom drawer won't open coz of stand so he installed it at an angle in stand using some cardboard etc in front)
• Service experience was terrible, they called me for appointment to visit but instead of an engineer visiting for repair, the only thing I got was a call 3 days later asking for feedback on repair coz they had marked the repair completed.
• After multiple rounds of this, we were able to get hold of someone high up in IFB who gave us a DoA certificate and we returned the washing machine

Our experience was in pre covid world but I will never ever touch IFB again, my experience with LG has been great so far, Samsung has been quite good too. Most of our electronics and appliances are either LG or Samsung, though we have slight bias towards LG as we feel it's sturdier than Samsung while Samsung generally has more advanced features

 

[Vinay13]

I had bad experience with whirlpool triple door fridge. Do not buy whirlpool

 

[kaykayporty]

I am in Bangalore and I won't buy anything IFB even if it was free.

I had bought an IFB Washing Machine (their flagship model, the one with storage for detergent etc at bottom) a few years ago. My experience was:

• Their installation team is terrible, had only 1 agenda to sell as many stuff they could during installation. It was very apparent they had hired super cheap detergent salesmen
• My Machine broke in 2 days coz of bad installation (the guy installed the machine slanted to be able to sell a stand. The bottom drawer won't open coz of stand so he installed it at an angle in stand using some cardboard etc in front)
• Service experience was terrible, they called me for appointment to visit but instead of an engineer visiting for repair, the only thing I got was a call 3 days later asking for feedback on repair coz they had marked the repair completed.
• After multiple rounds of this, we were able to get hold of someone high up in IFB who gave us a DoA certificate and we returned the washing machine

Our experience was in pre covid world but I will never ever touch IFB again, my experience with LG has been great so far, Samsung has been quite good too. Most of our electronics and appliances are either LG or Samsung, though we have slight bias towards LG as we feel it's sturdier than Samsung while Samsung generally has more advanced features

- I agree about the installation team - they're salespeople first. Fearmongering about stands and water softener (without doing checks)
- I think your service experience was an isolated incident. Mine was flawless and I've reached out to support and things were promptly addressed.

Thank you for sharing regardless. There's a dearth of such incidents in detail.

 

[kaykayporty]

I had bad experience with whirlpool triple door fridge. Do not buy whirlpool

Can you please elaborate?

 

[Vinay13]

Can you please elaborate?

refrigerator compressor went bad, it was within warranty still i had to pay 3k for gas.

 

[vishalgupta2]

refrigerator compressor went bad, it was within warranty still i had to pay 3k for gas.

How old was the refrigerator? In many appliances there are 2 warranty durations, 1 for motor/compressor, other for comprehensive. What i mean is, refrigerator may have a warranty of 1 year while compressor may have 5 year warranty

 

[vishalgupta2]

- I agree about the installation team - they're salespeople first. Fearmongering about stands and water softener (without doing checks)
- I think your service experience was an isolated incident. Mine was flawless and I've reached out to support and things were promptly addressed.

Thank you for sharing regardless. There's a dearth of such incidents in detail.

As I mentioned, my experience was pre covid, so things could have changed by now or maybe it was an isolated incident.

This said, I don't see IFB (or any company) having products so spectacular for me to want to retry them ever again after such an experience.