Tap pay linking of Atlast card

[Kenu73]

Hello All, I just got my Axis Atlas delivered but I am unable to add it to either paytm or gpay for tap pay. I am getting an error that bank declined/ contact bank but as it is axis customer care is useless. My domestic tap pay is enabled

 

[Akash777]

Same here. Contacted Axis Bank Credit Card Customer Support but they are clueless about "Tap & Pay" and "NFC" features. They told me only Axis ACE works on GPay and they can issue one the same phone call. I straight away refused. Also contacted GPay over phone.
But I think Axis ATLAS (Visa) can't be added to UPIs because it's not enabled by the Axis Bank.

 

[Kenu73]

Same here. Contacted Axis Bank Credit Card Customer Support but they are clueless about "Tap & Pay" and "NFC" features. They told me only Axis ACE works on GPay and they can issue one the same phone call. I straight away refused. Also contacted GPay over phone.
But I think Axis ATLAS (Visa) can't be added to UPIs because it's not enabled by the Axis Bank.

UPI ans Tap pay are two different things. You can add the Axis Atlas as a tap and pay card in gpay of your android device on the supported phones and if your phone is NFC enabled and you aren’t still able to add. Send an email to their escalation channels and they will fix it. Did it for me

 

[Akash777]

UPI ans Tap pay are two different things. You can add the Axis Atlas as a tap and pay card in gpay of your android device on the supported phones and if your phone is NFC enabled and you aren’t still able to add. Send an email to their escalation channels and they will be fix it. Did it for me

Can you please tell me the Email of Escalation Channel?