One bug/scam happened with me on ordering via Tata neu app.
I had money in my BB wallet but I still chose to pay from my Tata Neu Card and neu coins via Tata Pay in Tata neu app.
After order placed, I made payment from my credit card and later I saw same amount is deducted from my BB wallet balance as well.
This happened with my 3 Bigbasket orders in last 10 days. For 1 order of Rs. 1300, only 42 rs were present in BB wallet so it deducted 42 rs and that amount is gone.
.
As there is no notification when money is debited from BB wallet, I got to know about it on placing my recent order when I saw my BB wallet balance became zero for some reason. This was working fine when I placed orders via neu coins in decemeber.
Kindly check you if guys have faced similar issue. I lost my 1000 bucks because of this
I think this is bug from bigbasket side. So please do let me know any priority redressal email of Bigbasket if you know any.
I had money in my BB wallet but I still chose to pay from my Tata Neu Card and neu coins via Tata Pay in Tata neu app.
After order placed, I made payment from my credit card and later I saw same amount is deducted from my BB wallet balance as well.
This happened with my 3 Bigbasket orders in last 10 days. For 1 order of Rs. 1300, only 42 rs were present in BB wallet so it deducted 42 rs and that amount is gone.
.
As there is no notification when money is debited from BB wallet, I got to know about it on placing my recent order when I saw my BB wallet balance became zero for some reason. This was working fine when I placed orders via neu coins in decemeber.
Kindly check you if guys have faced similar issue. I lost my 1000 bucks because of this
I think this is bug from bigbasket side. So please do let me know any priority redressal email of Bigbasket if you know any.
