Tata Neu infinity 1.5% cashback mislead

[R PAWAN KUMAR]

I have Noticed that Not every upi transaction give you 1.5% cashback even scanning through tata neu app and using Tata neu infinity credit card.
upon checking with customer care, some transactions were calculated wrongly (Ticket raised), some transactions are ineligible

 

[iamdhamo]

I have Noticed that Not every upi transaction give you 1.5% cashback even scanning through tata neu app and using Tata neu infinity credit card.
upon checking with customer care, some transactions were calculated wrongly (Ticket raised), some transactions are ineligible

What type of txns?

 

[R PAWAN KUMAR]

What type of txns?

Ofcourse UPI transactions 😃 that's what i mentioned as well

 

[iamdhamo]

Ofcourse UPI transactions 😃 that's what i mentioned as well

That's what in UPI what type of txns are excluded? Like fuel payments for example?

 

[harikesh409]

That's what in UPI what type of txns are excluded? Like fuel payments for example?

This is what I found on their T&Cs

Are there any restrictions on the types of transactions eligible for UPI rewards?
NeuCoins will not be accrued for the following spends/transactions on the card: - Fuel Spends | -Walletloads / Gift or Prepaid Card load/ Voucher purchase | - Cash Advances | - Payment of OutstandingBalances | - Payment of card fees and other charges | - Smart EMI / Dial an EMI transaction |- Rental andGovernment related transactions.

 

[R PAWAN KUMAR]

This is what I found on their T&Cs

None of my transactions were did on exclusion list.

 

[aniketkr.sharma]

I have Noticed that Not every upi transaction give you 1.5% cashback even scanning through tata neu app and using Tata neu infinity credit card.
upon checking with customer care, some transactions were calculated wrongly (Ticket raised), some transactions are ineligible

Any resolution to ticket?

 

[lordwalwadkar]

Did you check the amount of transaction. I mean if I do it for 10 20 RS I'm highly unlikely to get that. But however if I do it above their suggested amount. It does get rewards. I have Kotak Indian Oil Rupay. I had received 2K+ cash back as reward points conversion for in just a year.

 

[Ayan37]

I have Noticed that Not every upi transaction give you 1.5% cashback even scanning through tata neu app and using Tata neu infinity credit card.
upon checking with customer care, some transactions were calculated wrongly (Ticket raised), some transactions are ineligible

tata neu infinity 1.5% cashback and tata neu plus 1% is capping on 500 neucion monthly.
1. Upon spending, 1% neucoin will be credited to the wallet on Tata Neu Infinity and 0.5% neucoin on Tata Neu Plus. The remaining 0.5% neucoin will be credited to the wallet 5 days after the bill is generated.
2. The minimum payment to receive neucoin must be over 100 or rounded to the nearest 100.
example :- (tata neu infinity 1.5% )
i) your spend 10, 20, 45 you don't get any neucoins.
ii) your spend 50+ any amount below 100 you get 1 neucoin instantly.
iii) your spend 100+ any amount below 150 you get still 1 neucoin instantly.
iv) your spend 150+ any amount below 200 you get 2 neucoin instantly.
v) after bill generated you get another 0.5% total upi spending round of hundred.