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Tata Neu Infinity Upgrade & Eligibilty

I'll share my Tata Neu Card Story- Ups & Downs in the way even being Savings A/C holder in HDFC & already holding DINERS CLUB PRIVILEGE CARD.

19th April: Applied on Tata Neu (Got application number)

25th April: Mailed to Tata Neu Support, Card Services L1 HDFC, what's the status!

28th April: L1 said, Application not traceable, requested me to complete the application through TYA link(that link didn't showed my application)

28th April: Escalated to Escalations CC & Grievance Redressal both.

29th April: revert from Escalations that your application has been archived, request you to process again.

30th April: wrote long email via Chat GOT to Priority redressal credit cards, warning them if my application would not be processed I will go to RBI.

2nd May: Reply from grievance redressal team to wait till 05th May

3rd May: Call from Regional Office Sales manager that we have received a priority pickup of your income docs to give you Tata Neu as floater card. I asked it should be LTF, he said no it's paid, I told then f*ck off, I will escalate till RBI.

04th May: Got a call from local agent for docs pickup, I asked him it's LTF right, he denied, I straight way rebuked him. First ask your sales manager if it's LTF then come I will give docs else go away. After 2 hours got a call from both one by one that we have confirmed it will be LTF. I told don't lie, calls are recorded. I need written confirmation as well. They agreed

05th May: Docs pickup.

06th May: Wrote an email to grievance redressal that I have submitted the docs, process LTF application of Tata Neu Plus card on priority basis.

08th May: response to wait till 10th May.

09th May: got call from chennai hdfc credit card team, verification call for processing of application. I double confirmed it's LTF, she told yes.
Received back to back 5 messages that your application is approved in principle. More later (New Application Number than 19th April one)

11th May: Card approved, Instant card received on my email ID with temporary ₹5000 limit as usual.


It's Tata Neu Plus (RUPAY) 😍
LTF!!

PS: Tata Neu App still shows, Verification in progress with old April 19th Application Number.

Thanks.
 
I'll share my Tata Neu Card Story- Ups & Downs in the way even being Savings A/C holder in HDFC & already holding DINERS CLUB PRIVILEGE CARD.

19th April: Applied on Tata Neu (Got application number)

25th April: Mailed to Tata Neu Support, Card Services L1 HDFC, what's the status!

28th April: L1 said, Application not traceable, requested me to complete the application through TYA link(that link didn't showed my application)

28th April: Escalated to Escalations CC & Grievance Redressal both.

29th April: revert from Escalations that your application has been archived, request you to process again.

30th April: wrote long email via Chat GOT to Priority redressal credit cards, warning them if my application would not be processed I will go to RBI.

2nd May: Reply from grievance redressal team to wait till 05th May

3rd May: Call from Regional Office Sales manager that we have received a priority pickup of your income docs to give you Tata Neu as floater card. I asked it should be LTF, he said no it's paid, I told then f*ck off, I will escalate till RBI.

04th May: Got a call from local agent for docs pickup, I asked him it's LTF right, he denied, I straight way rebuked him. First ask your sales manager if it's LTF then come I will give docs else go away. After 2 hours got a call from both one by one that we have confirmed it will be LTF. I told don't lie, calls are recorded. I need written confirmation as well. They agreed

05th May: Docs pickup.

06th May: Wrote an email to grievance redressal that I have submitted the docs, process LTF application of Tata Neu Plus card on priority basis.

08th May: response to wait till 10th May.

09th May: got call from chennai hdfc credit card team, verification call for processing of application. I double confirmed it's LTF, she told yes.
Received back to back 5 messages that your application is approved in principle. More later (New Application Number than 19th April one)

11th May: Card approved, Instant card received on my email ID with temporary ₹5000 limit as usual.


It's Tata Neu Plus (RUPAY) 😍
LTF!!

PS: Tata Neu App still shows, Verification in progress with old April 19th Application Number.

Thanks.
Cograts! I hope I'll get mine soon.
 
Congrats! Can you please share how you got it converted?
And the eligibility limit is 1.5L?
Yeah, the limit id 1.5L and now it's converted fully as I can see in mycards as well as netbanking.

By simply asking for conversion from tata neu app team as per my Eligibilty and they raised the case with cards and so on the communication went and now finally done.
 
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