vamsiarun1988
TF Select
Tata Neu 1.0
I have been using Tata neu since the launch date of April 7th 2022 and have been loyal to them by using all their apps for my grocery n medicene n travel n electronics . I have earned the Tata neu coins for all my purchases and continued using the buggy Tata neu app hoping that it will improve but that never happened till date ( 3 yrs to fix a app that sounds crazy) . I also took the Tata Neu infiinty card to maximise my earnings of Neu coins. All was good until 2.0 started 🙁
Tata Neu 2.0
With introduction of Tier sytem in 2025 for Tata Neu 2.0 they have started flagging accounts and removing the earned coins for all old purchases without any notice. I was loyal to Tata neu and couldnt believe this as the same was discussed in multiple forums. This flagging is only informed after we raise a reqeust to customer care. The same thing happened to me also a few weeks back and after checking the same with customer care and escalations team received the same response.
Flagging the account for purchasing a phone based on loyalty sounds rewarding for the trust built.
Hope many other are facing the same issue just a reminder all of us are in same boat . To the many ppl who reached out to check the truth in this before this happened to me . Sorry for making you believe that this will not happen and keep hope. I have escalated this to topmost level but the response remains the same. I beleive Tata neu has designed itself to self destruct.
All the best Tata Neu 🙂
I have been using Tata neu since the launch date of April 7th 2022 and have been loyal to them by using all their apps for my grocery n medicene n travel n electronics . I have earned the Tata neu coins for all my purchases and continued using the buggy Tata neu app hoping that it will improve but that never happened till date ( 3 yrs to fix a app that sounds crazy) . I also took the Tata Neu infiinty card to maximise my earnings of Neu coins. All was good until 2.0 started 🙁
Tata Neu 2.0
With introduction of Tier sytem in 2025 for Tata Neu 2.0 they have started flagging accounts and removing the earned coins for all old purchases without any notice. I was loyal to Tata neu and couldnt believe this as the same was discussed in multiple forums. This flagging is only informed after we raise a reqeust to customer care. The same thing happened to me also a few weeks back and after checking the same with customer care and escalations team received the same response.
Flagging the account for purchasing a phone based on loyalty sounds rewarding for the trust built.
Hope many other are facing the same issue just a reminder all of us are in same boat . To the many ppl who reached out to check the truth in this before this happened to me . Sorry for making you believe that this will not happen and keep hope. I have escalated this to topmost level but the response remains the same. I beleive Tata neu has designed itself to self destruct.
All the best Tata Neu 🙂
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