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Tata Neu Rewards League Offer - LTF CC based on order milestones

technom

TF Premier
VIP Lounge
Did anyone else see the attached banner for Tata Neu Rewards League Offer.
It looks like Tata Neu users will be eligible for LTF Tata Neu Credit Cards based on the number of orders placed. There is also an option to convert existing paid CC to LTF if the user reaches Final milestone (9 orders with minimum order value of Rs.500).
Of course there is minimum order criteria to other terms & conditions but it's still pretty straightforward and doable IMHO. There is also additional Neu Points & other cash voucher offers + highest spenders will get expensive gifts like Vacation/TV etc.
Top most spend tier (Final Milestone) promises up to 51% returns !
P.S: My Tata Neu LTF CC application got rejected for odd reasons and I've already escalated for a solution. So don't have a Tata Neu card yet.
 

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Last edited:
It was my first 500+ order.
I had ordered 2 packets of Amul Ghee worth 298 each.
One of the packet was very old and even the mfg date on it was erased so I raised replacement for the same.

Meanwhile, after the delivery, I got message about 5% Neu Coins that would be credits and also 150 Neu Coins were showing as pending in the Tata Neu app.
Also, the ball in League had moved from League Stage to Quarter Finals.

Now, after the replacement of the item, partial reversal and recredit of 5% Neu Coins happened. 150 NeuCoins were reduced and the ball moved back from Quarter Finals to League Stage.

Is there anything I could do?
I don’t think so. But no harm in reaching out to CC.
 
It was my first 500+ order.
I had ordered 2 packets of Amul Ghee worth 298 each.
One of the packet was very old and even the mfg date on it was erased so I raised replacement for the same.

Meanwhile, after the delivery, I got message about 5% Neu Coins that would be credits and also 150 Neu Coins were showing as pending in the Tata Neu app.
Also, the ball in League had moved from League Stage to Quarter Finals.

Now, after the replacement of the item, partial reversal and recredit of 5% Neu Coins happened. 150 NeuCoins were reduced and the ball moved back from Quarter Finals to League Stage.

Is there anything I could do?
Order ids/number are different - but as yours was a replacement case - you can raise a complaint and ask them for reconsideration of that order for rewards league.
 
Just talked to a customer care executive after I completed the Tata Neu Rewards League. At first they said existing card cannot be converted to LTF with this league. Then they changed their angle and said only "select" customers will get a chance to convert to lifetime free. However I have mailed TataNeuCardSupport@hdfcbank.com asking for it to be converted to lifetime free. Let's see. If they decline then I'm gonna use the earned neucoins and close this CC and be done with Tata Neu once and for all.

Screenshot_2023-05-04-11-44-33-43_a0b374209ed560b5d12bfe7244534332.jpg Screenshot_2023-05-04-11-45-24-23_a0b374209ed560b5d12bfe7244534332.jpg Screenshot_2023-05-04-11-45-30-46_a0b374209ed560b5d12bfe7244534332.jpg
 
Just talked to a customer care executive after I completed the Tata Neu Rewards League. At first they said existing card cannot be converted to LTF with this league. Then they changed their angle and said only "select" customers will get a chance to convert to lifetime free. However I have mailed TataNeuCardSupport@hdfcbank.com asking for it to be converted to lifetime free. Let's see. If they decline then I'm gonna use the earned neucoins and close this CC and be done with Tata Neu once and for all.

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Looks like the chat agent is ignorant of the T&C
 
Just talked to a customer care executive after I completed the Tata Neu Rewards League. At first they said existing card cannot be converted to LTF with this league. Then they changed their angle and said only "select" customers will get a chance to convert to lifetime free. However I have mailed TataNeuCardSupport@hdfcbank.com asking for it to be converted to lifetime free. Let's see. If they decline then I'm gonna use the earned neucoins and close this CC and be done with Tata Neu once and for all.

View attachment 15930View attachment 15931View attachment 15932
Just now talked to customer care. First they told that it depends on HDFC bank. then I mentioned the league T&C, then they told we will receive a confirmation message by end of league regarding LTF.
 
I don't see the 2nd point being mentioned anywhere. Can you please tell me where it is mentioned.
check Terms and Conditions.

Link- reward league- T&C

A (d) (ii)

(ii) Finalists Rewards: As the User completes the last action for the Finalists Tasks, he/she earns a Reward of 1500 NeuCoins.
Upon completion of the Finalist Tasks, the User shall be entitled to opt for any of the following Rewards:·
Brand discount voucher(s) worth INR 3000. Please refer to the detailed terms and conditions set out in Part A of Annexure 1;
or·
Eligible for free HDFC Tata Neu credit card, subject to fulfillment of such other criteria as may be prescribed by HDFC Bank Limited
 
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