As a person who has been using credit cards for the past 18 years, I can safely say that the past three years have been an anomaly. We were going through a period of unreal exuberance that is now coming to an end.
The concept of LTF credit cards wasn't that common pre-2019. You got a credit card without an annual fee only if it was secured, or if you had a solid banking relationship or salary account, or if the card had absolutely no benefits associated with it. Even ICICI Platinum had an annual fee! The annual fees was reason enough to keep most people off credit cards.
Post the fees, a reward rate of 1-2% was normal and expected of most cards. There were some better rewarding cards though, but those were mostly geared towards travellers and were too niche and complicated. Also, there wasn't really anyone to "educate" people how to use cards and extract the maximum benefit out of them. Banks were strict in issuance and common people were actually scared of cards.
And then COVID happened. Banks suddenly started seeing credit cards as a means to get people spending again and started issuing them like free water bottles. Easy approval for anyone who bothers applying, sometimes not even then (Remember "Magnus lelo, Magnus lelo"?). LTF for premier institute alumni, LTF for any salary accounts, LTF if you just asked. Sky was no limit when it came to designing card benefits. Free lounge for everyone! Unlimited cashback! Free 5* holidays! Movie and plane tickets worth thousands! 33%, 46%, 72% even 86% returns! For a brief period, as a banking instrument, Indian credit cards offered the highest assured returns probably in the history of mankind.
And not just that, the new breed of influencers minted during COVID started educating people on how to extract the most out of credit cards. So, it was the perfect storm of ultra pro max rewards, liberal banks and an aware customer base. Influencers were over the moon, and I remember one among them proclaiming that "The Golden Age of Indian credit cards has just begun". It wouldn't last six months.
The banks, being the typical shortsighted Indian corporate who are utterly unable of thinking beyond the next quarter's numbers, saw the card issuance rates and spends touching the Stratosphere and were probably ecstatic. It wouldn't be long before their accountants realised how they were bleeding and called for the brakes to be applied.
That was when sh!t hit the fan. The first casualty was Magnus and it has been in free fall ever since. What we are seeing now is the banks scrambling to clean up that mess (again looking at only next quarters numbers) and try to cut losses in their credit card departments. What were they (ICICI, HDFC, Axis) thinking would happen when they issued all those LTF cards? Oh right, they weren't.
Next year we will probably see them panicking with card issuance dipping and spending flatlining and them unable to meet targets. Again.