Transferred Edge Miles To Wrong Account

[kjmehta19]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

 

[6ix9ine]

@BVC @drsel .

 

[G0KU]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

Chill, both accor account were linked internally, wait 2-3 days.

 

[Odyssey]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

Chill, both accor account were linked internally, wait 2-3 days.

Yupp, relax. It will credit to your account only or will fail. Incase if fails, mail travel edge with new upgraded account screenshot visible your name and accor ID for removal of old and linking of new ID

 

[drsel]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

You can put the old number or new number, you will get the points anyway.
Nothing to bother, wait for 2 days

 

[BVCBVC is verified member.]

As everyone mentioned, it will be credited. Else points might be refunded.

Everyone on same pitch.

 

[Wealth is my birth right!]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

Accor will link both membership ids no worries

 

[pointscollector12]

@kjmehta19 Can you please confirm if it finally got credited for you? I am on the same boat as you were. Got an Accor+explorer membership and transferred points to Classic ID.

 

[nivasmarine]

@kjmehta19 Can you please confirm if it finally got credited for you? I am on the same boat as you were. Got an Accor+explorer membership and transferred points to Classic ID.

Any update on this, as I had done the same today and realized the first 6 Number of the Member ID has changed after upgrading to Accor explorer+, Should I email axis travel edge as the customer care was not much of help