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UPI is failing with HDFC TATA NEU Infinity Card

tuhin

TF Premier
Hi,

Recently I have taken one TATA NEU Infinity card -- Rupay Select Variant. Now I am facing issues with UPI. I linked my card to Gpay. Whenever I am trying to pay any merchant, it's getting failed. The message is showing that the Transaction is getting declined by the bank. I am not sure what the issue is. Still, I didn't receive my physical card & trying these UPI transactions with Temporary Virtual Card only. I am not sure whether I am facing an issue because of this virtual card or not. If anyone is facing a similar issue with the Tata Neu card kindly confirm here.

Thanks
 
Last edited:
Hi,

Recently I have taken one TATA NEU Infinity card -- Rupay Select Variant. Now I am facing issues with UPI. I linked my card to Gpay. Whenever I am trying to pay any merchant, it's getting failed. The message is showing that the Transaction is getting declined by the bank. I am not sure what the issue is. Still, I didn't receive my physical card & trying these UPI transactions with Temporary Virtual Card only. I am not sure whether I am facing an issue because of this virtual card or not. If anyone is facing a similar issue with the Tata Neu card kindly confirm here.

Thanks
Hope your online transactions are 'on'. You can go to 'Credit in the Tata Neu app and the to 'card Controls' to check it.
 
can we use tata neu upi to buy bike ? planning to purchase a bike which will cost 1.15L
just wondering is there any way to use credit cards, i heard bike and car purchase they dont accept card.
 
koi matlab banta hai aise ques ka.

Your bike costs 1.15L and UPI limit is 1 lakh per day.

So, answer is No but if bike showroom allow you to buy through part payment then yes.

Pay 1 lakh through UPI and other 15k through Cash or any other payment mode including other bank/card UPI payment.
Yes , i can do split payment .
When I enquired today , they said won't accept card because of extra charges .
If we paid through credit card upi , still they payment gateway will take 1.1%,
Wondering what if they try to recover that charges from us after delivery lol 😆.
 
can anyone pls confirm for me here which apps are supporting Credit Card UPI payments except Gpay/Paytm/Phonepe/Mobikwik/Bhim?
Payzapp works fine for the payment with rupay cc. But ig there are some issues with the rupay cards, as there were some transactions which failed after a successful transaction to the same merchant a few minutes before that.

Also the rupay cc doesn't work for the QR codes for OD account.
 
Neu card with Neu app is highly unreliable, It keeps failing 50% of the time. tried with bar code scanner as well as as giving upi id on payment gateway. Paytm is atleast telling that receiver bank declined. Neu app says some error. Seems The merchant has to allow receiving from a credit card. And I was thinking to replace paytm with Neu. Seems long way to go for neu card and neu app both.


2024-09-17 18_42_46-Window.webp


paytm error.webp
 
Neu card with Neu app is highly unreliable, It keeps failing 50% of the time. tried with bar code scanner as well as as giving upi id on payment gateway. Paytm is atleast telling that receiver bank declined. Neu app says some error. Seems The merchant has to allow receiving from a credit card. And I was thinking to replace paytm with Neu. Seems long way to go for neu card and neu app both.


View attachment 69155


View attachment 69163
A product backed by their Group Consultancy Services, what can you expect more!!! Cheap Service can't become a superior one
 
I reported this issue to Customer care and received below response. But I am unable to decode it yet. Can someone explain with expample if they have clarity on it.

This is with reference to your e-mail dated September 17, 2024 with Subject line: Tata Neu Failing UPI transactions.

We regret the inconvenience caused to you. For a given window of 24 hours, customers shall be able to do CC on UPI transactions on small/ offline merchants for a cumulative
amount of ₹2000 only. The limit shall get refreshed after every 24 hours (from the last declined transaction).

Below transactions will NOT be impacted:
• Online: Any amount / any merchant
• Offline: >2000 / any merchant
• Offline: Any amount / large merchant
 
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