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Urgent help on interest charges

I missed a payment of 60k and then they charged me an interest of 21k . Should I complaint to the RBI OR just go with the 5k they are offering .
 
As per RBI guidelines, interest should be charged only on dues left. Not on the total bill 😢.

Better you email to PNO with reference links & if they don't waive charges, complaint in RBI. For now, pay the dues first IMO.
 
As per RBI guidelines, interest should be charged only on dues left. Not on the total bill 😢.

Better you email to PNO with reference links & if they don't waive charges, complaint in RBI. For now, pay the dues first IMO.
Where can I find the link? It would help if you can point to exact link
 
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