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Visa Concierge denied my request for airport pickup

Visa Concierge denied my request I made for airport pickup services. The distance from the airport to my drop-off location is approximately 40.3 km. However, I was surprised to learn that my request was denied due to a slight exceeding of your limit by just 300 meters.

I had expected a far more accommodating level of service from Visa Concierge, and this experience has fallen short of my expectations, especially considering that the difference is relatively minimal. I believe that customer satisfaction should be a priority, and I feel let down by this experience.

View attachment 70405
tenor.webp
 
Visa Concierge denied my request I made for airport pickup services. The distance from the airport to my drop-off location is approximately 40.3 km. However, I was surprised to learn that my request was denied due to a slight exceeding of your limit by just 300 meters.

I had expected a far more accommodating level of service from Visa Concierge, and this experience has fallen short of my expectations, especially considering that the difference is relatively minimal. I believe that customer satisfaction should be a priority, and I feel let down by this experience.

View attachment 70405
is this pickup service is free of cost? or We need to pay the taxi fare? they will only arrange the taxi? and whether the taxi fare will be more than normal?
Just a noob question for clarification (for me and others like myself)
 
is this pickup service is free of cost? or We need to pay the taxi fare? they will only arrange the taxi? and whether the taxi fare will be more than normal?
Just a noob question for clarification (for me and others like myself)
4 complimentary pickup or drop services in a year.
 
and 10K balance is not that much....I have to keep 10K balance in IDFC digital saving account and I am getting nothing...
It seems it is time to open an account with them and take the Eterna credit card and this debit card...I think it will worth the money...
Have to close the IDFC saving account...
 
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