Whats The Meaning Of This RBI Clause

[BrokenBoot]

 

[SSV]

View attachment 70554

Tagging the expert @sjmajumder , thanks

 

[RAMESH BABU N]

It appears the RBI has decided, under those clause(s), to give a compensation of Rs 1K for the reasons given thereagainst.

 

[sjmajumder]

Tagging the expert @sjmajumder , thanks

It means the complaint has been closed under the clauses 16(1)(a) and 10(1)(a)


Clause 16 of the Reserve Bank of India's (RBI) Integrated Ombudsman Scheme, 2021 (RB-IOS) states that the RBI Ombudsman can reject a complaint at any stage if it is non-maintainable under Clause 10 of the RB-IOS. The Ombudsman can also reject a complaint if it is:

• A request for guidance, explanation, or suggestions
• Without sufficient cause
• Not pursued with reasonable diligence
• If the Ombudsman doesn't think there is a deficiency in service
• If the compensation sought is beyond the Ombudsman's power to award
• If the complaint requires extensive documentary or oral evidence
• If the Ombudsman doesn't think there was financial loss, damage, or inconvenience to the complainant

Clause 10 of the Reserve Bank of India's (RBI) Integrated Ombudsman Scheme, 2021 states that a complaint can be rejected if it is non-maintainable. The Deputy Ombudsman or the Ombudsman can reject a complaint at any stage if it falls under this clause.

 

[sjmajumder]

It appears the RBI has decided, under those clause(s), to give a compensation of Rs 1K for the reasons given thereagainst.

No. Complaint has been closed as it is non-maintainable.

 

[BrokenBoot]

means i lost the battle against federal Bank for giving signet instead of celesta 🥲

 

[sjmajumder]

means i lost the battle against federal Bank for giving signet instead of celesta 🥲

What was your complaint? Share the complete details including complaint narration.