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Which Debit Card to use for Credit Card Bill Payment in April 2025

Paid two CC bills using IDFC Rupay Tap on Freecharge. It's been 24 hours but no points have been credited yet.

Is this usual?

Transaction shows "Loan EMI" with "Freechargepaymenttechnmumbai" merchant name.
 
So, they have missed the transaction and I need to raise a request after 14 days. Can you check the category it is mapped under?
How to raise a request?
Please correct me in app transaction details and then click on raise dispute/ report fraud.
Or
By email to customer care
(Please provide mail if any available with u)
 
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