Yes Bank Kiwi Credit Card Replacement Issue

[Subha]

Hi guys,
I reissued my kiwi credit card but my application's home page is still showing the old credit card,i delinked the old card & relinked the new card, uninstalled installed again everything i did but it's same & even in mail also they didn't send the new card details or anything where i can see so now I can't use my credit card on any website as i can't see the card details & also mpin also not working because it was old card.So anyone knows any workaround for this or can i get any compensation for this from the bank.

 

[ashwinkashwink is verified member.]

Why did you requested replacement for a virtual card ?

 

[Subha]

Why did you requested replacement for a virtual card ?

My device got lost so for security reasons

 

[ashwinkashwink is verified member.]

My device got lost so for security reasons

Have you checked in iris app ?

 

[xman]

after 6 months can we reapply?

 

[Subha]

Have you checked in iris app ?

For this card details is needed & that only they didn't provide in kiwi app i can only see the last 2 digit in the card linking section that's all.

 

[Subha]

Hi guys,
I reissued my kiwi credit card but my application's home page is still showing the old credit card,i delinked the old card & relinked the new card, uninstalled installed again everything i did but it's same & even in mail also they didn't send the new card details or anything where i can see so now I can't use my credit card on any website as i can't see the card details & also mpin also not working because it was old card.So anyone knows any workaround for this or can i get any compensation for this from the bank.

 

[helloworld]

do we get physical card? if no, whats the purpose of replacement?

 

[Subha]

do we get physical card? if no, whats the purpose of replacement?

My phone lost so for security reason

 

[rajcasio]

My phone lost so for security reason

No one can see your CC details in KIWI app without PIN. Then why?

 

[helloworld]

My phone lost so for security reason

but do you absolutely sure that they issued new card?

sometimes only cvv will change, but most of the time expiry and cvv. its never card number unless we specifically request the same through phone.

 

[Subha]

but do you absolutely sure that they issued new card?

sometimes only cvv will change, but most of the time expiry and cvv. its never card number unless we specifically request the same through phone.

they reissued because the digits are totally different & when i relink then only new credit card details came but not in home page or card details section & in mail also nothing received

 

[Subha]

No one can see your CC details in KIWI app without PIN. Then why?

But still didn't take any chance😅

 

[Deepakbalhara]

Hi guys,
I reissued my kiwi credit card but my application's home page is still showing the old credit card,i delinked the old card & relinked the new card, uninstalled installed again everything i did but it's same & even in mail also they didn't send the new card details or anything where i can see so now I can't use my credit card on any website as i can't see the card details & also mpin also not working because it was old card.So anyone knows any workaround for this or can i get any compensation for this from the bank

Download Iris application by yesbank. Login using aadhar card. You can call customer care to get the customer id by sharing the pancard number. I had same issue. I’m able to manage my card in Iris app but old card is still shown in kiwi app