squarepizza
TF Buzz
Pretty much the title. They opened a savings account along with my CC. I have been fighting hard to close it, but to no avail yet. Anyone else faced the same issue ? How do I get it closed ?
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Yes bank opened a savings account along with CC application.
- Thread starter squarepizza
- Start date
Yes bank is step sister of ICICI Bank 💀
T r u e
Shubham Yadav
TF Prestige
squarepizza
TF Buzz
Well customer care already confirmed that it is 0 MAB till I use the credit card
Ask for the above, in the same conversation mention to them that they would be provided with RBI complaint number soon if not acted
Chhota Bheem
TF Premier
IndusInd does the same at the time of Legend CC application. Maybe you forgot to uncheck the consent box for a savings account.
Then use it ..
If u r not having ocd about it .. that u want everything sorted type .
Take rupay platinum dc .. & u can use 100 rs off per month ..
Now its all upto you
I faced similar issue. When i called customer care, they asked me to visit branch. But i denied, since the acc got opened up against my will. I told them i wont take short leave from my Job just to visit your useless bank to close more useless account. He said i have to visit branch. I didnt visit. They started charging my account due to non maintenance. Then i filed complaint on consumer portal and explained the unathorised acc opening. After 2 days, nearest branch manager called regarding the complaint. I said i wont come to branch for closing the account. He denied. He said i have to come to branch to sign acc closing form and reversal of charge on acc. I said ok, let the complaint remain open, but i wont come. If needed i was ready to file complaint to RBI. Why the heck should i take leave or give up part of my salary just to visit branch between 9-5. He called back again after 2 days( as TAT for closing complaint was becoming longer). I told him send one of your person at branch to get acc closure and charges reversal form signed from me. Then a person came to my office. I signed and acc was closed. This was pure harassment. After few days i closed my cc too
NShah
TF Prestige
Ab yahi trend chalenga sabhi bank Aisa hi karenge
T&C proper read karke ke application submit karne ka re baba 😝
squarepizza
TF Buzz
wow They also told me the same . to come to the branch and submit the account closure form. I firmly denied visiting their branch. And since then I have escalated to PNO. Some employee called me few weeks back to tell me it will be closed within 1 week. But it has been more thank 1 week , thinking of escalating this to RBI now. What do you think ? Am I doing right ?
squarepizza
TF Buzz
yaar ye cc agent ne kar diya hoga.. maine dekha bhi nhi. But the customer care guy told me it is the same process for everyone so idk
squarepizza
TF Buzz
Yes 30 days have passed since I first raised the complaint.
its_karan
TF Legend
Last edited:
Shubham Yadav
TF Prestige
turning auto pay would not provide cashback for paying credit card bill
Gaara
TF Ace
Yes, I totally agree! But it’s inconvenient for people like me who don’t have HDFC or IndusInd bank debit cards for credit card bill payments. 😅
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