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Kotak Bank "811 Super Savings Account" Benefits - Important Update 🚨 🚨

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iimadarsh said:
Bill payment hua hai isiliye nai milega. Aur terms and conditions 1 january ko change hua tha. Uske baad maine revert nai Kiya tha
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Kotak mobile app per grievance redressal Mein level 3 per click Karke email adress per click karo dialog open hoga usmein Apna Sara detail Dalo complaint ka tab Milega email Karne Se Nahin Milta Hai normal customer care hi reply Karta Hai pno Tak email Nahin Jata Hai level Van ka hi reply Aata Hai
 
harshgupta940 said:
For the January month CB I emailed the grievance redressal and they said that the changes of T&Cs would be considered in effect from 1st January and then I raised it to PNO and got the same response that the T&Cs would be effective 1st January and I clearly asked them the reason of not following standard industry practice of informing the changes in T&C well before in advance instead they informed afterwards. How are they differentiating policies for every customer.

They should give CB to all or none why is it customer based.
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Raise your complaint through Kotak mobile app grievance redressal level 3
I got the same answer when I email but when I raised complaint through app I got my cash back after 2 weeks and I have observe that if you email to Nodal Officer or principal noodle officer they reply comes from level 1 instead of Level 2 or level 3 it is mentioned in their reply email and level one people have no solution for this
 
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Sanyamramshankar@ybl said:
Reply email me level 1 likha hua tha ya level 3 Kyunki Maine Jab Nodal Officer ko email kiya tha to reply email mein phone call ke bad level Van likha hua tha
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There is "Monali K" in kotak nodal officer team
nodalofficer@kotak.com

Directly mail, quoting her name, she is aware of this Jan month cashback lafda, she helped me to get Jan cashback for myself and my wife's account,

You just need to send her the list of transaction done before new TnC if those are eligible then within a week she will confirm your CB,
 
New updated from SaveSage app, 0.59% charges but 5% cashback - https://play.google.com/store/apps/details?id=com.savesage.club&hl=en_IN

Credit Card bill pay on SaveSage app using Kotak 811 Super DC - 0.59% charges but 5% cashback upto Rs500 cashback per month. Debit card charges: 0.59% , MCC - 7392 (SAVESAGE SOLUTIONS PRI...)​

Note - Transaction under 1975 the charges are 0.59% beyond that it is 1.18%. Do multiple transaction of Rs1900. (1900x5 times + 500 = total 10k transaction).
 
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Abhishek012 said:
New updated from SaveSage app, 0.59% charges but 5% cashback - https://play.google.com/store/apps/details?id=com.savesage.club&hl=en_IN

Credit Card bill pay on SaveSage app using Kotak 811 Super DC - 0.59% charges but 5% cashback upto Rs500 cashback per month. Debit card charges: 0.59% , MCC - 7392 (SAVESAGE SOLUTIONS PRI...)​

Note - Transaction under 1975 the charges are 0.59% beyond that it is 1.18%. Do multiple transaction of Rs1900. (1900x5 times + 500 = total 10k transaction).
Click to expand...
Tq very much for your kind information
 
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